Five Star Bank, Penn Yan Branch

Mary-Howell Martens 

on Google

3 months ago

We have been loyal to the PY branch office for 40+ years, both as Nat'l Bank of Geneva and 5*. Now the office is operating on a skeleton crew and 'personal banking' is no longer the ethic. 

Frugal Pastor (The Frugal Pastor) 

on Google

a year ago

I have never used this bank, but my parents did for over twenty years. They were loyal customers and loved the employees who worked at the counters, who were always very kind to them. My father told me all his cash savings were at the bank and how much there was in 2012. There was enough to last my mother ~8 years of senior support at the time. He died in 2022 and my mother asked for help with the finances. I found they had put all their cash - several hundred thousand - in a non-interest-bearing checking account and it was ... read more

Kimberly Devine-Brink 

on Google

3 years ago

I opened my first account with this bank in 1994 when it was National Bank of Geneva and went through the change to Five Star. For at least a decade of that time, I lived out of state but kept my 5* account. In fact, I may still be using that same account for my monthly bills, but I'm not sure. My children had their first savings accounts with this bank, and learned how to budget here. Over the years, I have ALWAYS known I could walk into this branch with an issue, talk to someone and walk out with a resolution or confidence... read more