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Five Star Bank, Cuba Branch

3.3

About this business

Location details

27 Water St, Cuba, NY, 14727, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.37 reviews
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Kz Noelle's profile image
Kz Noelle 
on Google
a month ago

I would never recommend anyone to bank here ever. I’ve had an account for a month and I’ve never had more issues getting access to my own money. They have a rule where if your check is over $500 you have to wait over a week for your funds to be available. Make it make sense? How do I have to wait for my own money I worked for? This bank is bullshit, called community and they laughed at that rule and said come on over and you won’t have to mess with that anymore. Chloe it would have been great if you told me about these rules... read more

Mike G's profile image
Mike G 
on Google
4 months ago

Went in today to open a new checking account and the customer service was amazing. First every employee there was friendly and smiling , they all genuinely enjoy their jobs. While I was on the fence about opening other accounts ,Chloe made my decision come easy and you will certainly be getting my business thanks to her professionalism , knowledge and fantastic service. She's a "Rock Star" employee and Five Star bank should be grateful to have such an amazing employee. Thank you ! 

Not mort's profile image
Not mort 
on Google
9 months ago

Hello . I would like to ask about my account. I was recently in the this exact bank and talked to a lovely lady on my account. I would like to contact her. My name is Dave, mongolian dave . And i cant seem to access my account in my home country. There are still some money left in the account i cant acceses it i have all the documents I received from said bank.someone pls help me 

M. De F's profile image
M. De F 
on Google
a year ago

Atm ate my card, they won't stop putting holds on my checks and then charge me overdraft fees even though the check more than covers it. A refund check from the IRS- do they think it won't clear?? Had my address wrong for 6 months even though I changed it multiple times, took 6 WEEKS to replace a lost atm card, and then they sent the PIN two weeks AFTER I got the card, and to the wrong address again. They close early, so I can never make it into the bank for a deposit, and the atm is closed half the time either because they ... read more

Jarrod Ball's profile image
Jarrod Ball 
on Google
4 years ago

I actually really enjoy banking here. Great staff that are always really helpful. Why 3 stars? The ATM is on the inside lane! Why!? Want to make a quick withdrawal? Gotta wait behind a line of cars. 

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Frequently asked questions about Five Star Bank, Cuba Branch

How is Five Star Bank, Cuba Branch rated?

Five Star Bank, Cuba Branch has a 3.3 star rating with 7 reviews. 

When is Five Star Bank, Cuba Branch open?

Five Star Bank, Cuba Branch is open now. It will close at 4:00 p.m.  

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