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Five Star Bank, City Gate Branch
- Banks
- Rochester, NY
About this business
Location details
395 Westfall Rd, Rochester, NY, 14620, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Thank you Kyle for all your help and Ferdi for resolving a matter in a timely fashion. Much appreciation to you gentleman.
To date I’ve had nothing but great experiences with this bank. Today, on 03/07/26, at the Westfall Rd. location there was a line out the door waiting for staff to open the branch (it opens at 9:00 A.M.). I don’t see why it’s hard to come to work on time? And the branch is only open for 3 hours today.
I have called 6 times to no answer the phone service is awful I would not recommend calling for anything it'll ring for 3 minutes then transfer you ring for another 3 minutes then forward you to q voice-mail where the chance of you getting called back has dropped to a 2%
If I can give this bank, a zero stars, I would. The worst bank ever and the staff is horrible. I recommend hiring talented individuals and to train your staff in providing better customer service.
Good food and drinks for a night out in town,
Frequently asked questions about Five Star Bank, City Gate Branch
How is Five Star Bank, City Gate Branch rated?
Five Star Bank, City Gate Branch has a 4 star rating with 37 reviews.
When is Five Star Bank, City Gate Branch open?
Five Star Bank, City Gate Branch is closed now. It will open at 9:00 a.m.
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