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345 Genesee St, Auburn, NY, 13021, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 9:00 a.m. to 4:00 p.m. | |
Wed | 9:00 a.m. to 4:00 p.m. | |
Thu | 9:00 a.m. to 4:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 12:00 p.m. | |
Sun | Closed |
They gave me a good rate on an auto loan and over the life of it I made one late payment back in 2017 because it slipped my mind and I thought I already paid it for the month. The only late payment on my credit report. Even after settling the loan they refused to remove it so I'll never do business with them again.
They charge you to make a car payment and you can’t use a debit card on the computer to make a payment you have to connect a bank account transfer so weird. DO NOT USE!!!
I give 5 Star Bank Credit. Someone online offered to donate money to AuburnRox through cash app. They were able to then use that to get into my bank account and attempt to take money from it. 5 Star recognized this to be odd and shut it down. I’m still a bit leery of banks now, but they are always pleasant. The workers in the Auburn 5 Star bank have been nothing short of helpful and patient.
Very aggressive bank practices. They have zero compassion for a person who struggles to make finances meet for even 1 months of a deferment. No souls- no consideration for people in rough times
Five Star Bank, Auburn Branch has a 2.5 star rating with 22 reviews.
Five Star Bank, Auburn Branch is closed now. It will open tomorrow at 9:00 a.m.
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