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Five Star Bank

2.9

About this business

We offer a wide range of consumer and commercial banking and lending services. We're all about improving your financial well-being. Learn more. Investment. Banking. Insurance. 

Location details

2330 N Main St, Warsaw, NY, 14569, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.913 reviews
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Doug F.'s profile image
7 years ago

I never signed any paperwork to be a five star bank member they bought HSBC (it would seem from the news the sale was maybe an embezzlement attempt?) So when five star took my accounts over, my auto payment on my loan stopped working. I went to get a car loan and was informed I was in collections (after 60 days past due) Called their collections department with every intention to pay my full balance on the phone right there, Had gotten about 5 words out and was cut off my the lady (I use the term loosely) on the other side. ... read more

Tim A.'s profile image
7 years ago

Loyalty Program!?!?! I find it hard to believe that the concept of charging an outrageous fee to delay a payment is even legal, let alone a good idea. Rather than showing a thank you, this program smacks of showing condescension and contempt for your loyal customers. Delaying a payment without penalty would be a great reward for loyal customers, but replacing a late payment penalty fee with a program fee in addition to an extra month of interest is nothing but good, old fashioned flim-flam. Congratulations! You have, once ag... read more

Jeanne R.'s profile image
8 years ago

Hey Dave, get your facts straight before you write stuff like this. First Niagara bought out HSBC, not five star bank. Also, you should follow up when there is ANY change. Banks aren't mind readers and don't know when there is a change with your account, address change, etc. Furthermore, im pretty sure the bank sent you a letter stating that you were late on your payment so the fact you let it go 60 days is your fault. 

YPMobile User's profile image
YPMobile User 
10 years ago

You need to post your hours 

Frequently asked questions about Five Star Bank

How is Five Star Bank rated?

Five Star Bank has a 2.9 star rating with 13 reviews. 

When is Five Star Bank open?

Five Star Bank is closed now. It will open at 9:00 a.m. 

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