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FirstOntario Credit Union
- Finance
- Hamilton, ON
About this business
Banking with FirstOntario Credit Union is easy and convenient. Visit one of our 32 branches or enjoy 24/7 banking online or through our mobile app.
Location details
50 Dundurn St S, Hamilton, ON, L8P 4W3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:00 p.m. | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 5:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
No one answers the phones. No one returns your messages. Customer service from First Ontario Dundurn in 2025.
I'm a retired, long time member of the FOCU. I believe that barring access to the general public and members of this CU at the King and James branch was a terrible PR mistake given the increased numbers of people, still increasing, in the immediate vicinity of that location. I wish you'd reconsider your decision and bring back the functions of that location which were of service to that neighbourhood and beyond. A short walk away you have another business only location and way further away, Dundurn is the closest accessible ... read more
Over the past three years I’ve moved the majority of my money to CIBC because of the BAD service I have received at Frist Ontario on Dundurn, I refuse to accept consistently inadequate service without remorse. Last week I went in to update my phone number, after some typing and mouse clicking the teller said it was all done. 20 minutes later I still can’t access my account for mobile banking. I had to call the 1800 number where they confirmed nothing had been updated. Two potentially day consuming tasks of having to drive to... read more
Over the past three years I’ve moved the majority of my money to CIBC because of the BAD service I have received at Frist Ontario on Dundurn, I refuse to accept consistently inadequate service without remorse. Last week I went in to update my phone number, after some typing and mouse clicking the teller said it was all done. 20 minutes later I still can’t access my account for mobile banking. I had to call the 1800 number where they confirmed nothing had been updated. Two potentially day consuming tasks of having to drive to... read more
I just want to post a positive experience about First Ontario on Dundurn. I've been a member of First Ontario credit union for six years now and originally frequented the One James Street location which is no longer open. Overall I've had good and frustrating situations at times with First Ontario with a "last straw" situation last week. I'm happy to report that I walked in and talked to Máire Leyland and she took the time out of her busy schedule to not only listen to but straighten out any issues I was having pertaining to... read more
Frequently asked questions about FirstOntario Credit Union
How is FirstOntario Credit Union rated?
FirstOntario Credit Union has a 2.7 star rating with 21 reviews.
When is FirstOntario Credit Union open?
FirstOntario Credit Union is closed now. It will open on Monday at 9:30 a.m.
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