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Firstcall Home Assist
- Contractors
- Edinburgh
About this business
Location details
38 W Gorgie Parks, Edinburgh, EH14 1UT, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had a heating system installed. John, the salesman didn't listen- I asked for an entirely new system. On day of installation it came to light that I was quoted for a replacement boiler and radiators which resulted in a lot more money and a lot of added stress! The engineer forgot to relay the floorboards. I asked that he remove the radiators once the system is tested as we were doing a renovation. I stressed that I would have him come back to re-fit once the renov was complete and Id be happy to pay extra costs. He REFUSED a... read more
Superb company, waited in three time for Scottish Gas, Firstcall arrived on time and installed our no boiler in one day, customer service was excellent. Thanks to everyone at Firstcall, i will defiantly recommend to to all my friends and family.
I have had the best possible experience with Firstcall, they managed to get my boiler install in less than a week also the got me £500 cashback for the boiler, I will highly recommend firstcall to all of my friends and family
Difficult to imagine a company less interested in customer service than these lot. First phoned on 20th November for non-urgent radiator valve issue. Promised visit on Dec 1st, in 12-2 slot. They phoned at 1:55 to say it would be a no show. Then promised Saturday 6th December, stayed in for 2-5 slot. No show. Have phoned three times subsequently. I'm always promised a man will phone. Never happens. Had visitors for weekend and had lack of heat in living room. Last attempt to get someone just about to happen. If this fails, a... read more
Frequently asked questions about Firstcall Home Assist
How is Firstcall Home Assist rated?
Firstcall Home Assist has a 3 star rating with 4 reviews.
When is Firstcall Home Assist open?
Firstcall Home Assist is closed now. It will open on Monday at 9:00 a.m.
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