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First States Financial Services
- Financial Services
- Reading, PA
About this business
Location details
200 Reading Ave, Reading, PA, 19611, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Called 2 times now. Told them I can pay someone or something without a bill. Was rudely told I and address. Rudest person ever on phone should have paid before and I wouldn't have this problem. Was ridiculous charge for a20 min ems service when I took husband to hospital. Told them I did not need ems . Got bill anyway. Today I called and asked for account number. Rude person on phone rattled off address so fast. I asked her to repeat it. Again 90 miles hour. If I pay on line minimum is $25. Rude rude rude.
I had a very disappointing customer service experience with Sarah Gomez, who identified herself as the supervisor. During our conversation, I indicated that I had another question, but she hung up on me before allowing me to finish. I found the interaction to be unprofessional and discourteous. I hope additional customer service training is provided so that customers are treated with patience, respect, and professionalism.
This is one of the strangest, most rude and predatory debt collectors that I have ever encountered. I was a pregnant patient seeking care for 1. Pregnancy 2. Psychiatric care while pregnant 3. An autoimmune disease while pregnant. With my first child I had a devastating outcome. I heard their client (unbeknownst to me at the DOSs) CWC was excellent. I found out the hard way they were not. The providers are based in Towson/Baltimore, MD. I was treated as another number, a whiney black woman and a nuisance. I was told just go ... read more
Constantly harrasing and cold calling.
Horrible experience from Sara. She was rude and extremely unprofessional and refused to give me information on the debt, etc, just stating they already sent something in the mail: when I asked if she could email it, she said she’s spent enough time on my case and hung up. She hung up on me twice. I continue to receive several calls a day and am clueless as to why
Frequently asked questions about First States Financial Services
How is First States Financial Services rated?
First States Financial Services has a 1.1 star rating with 27 reviews.
When is First States Financial Services open?
First States Financial Services is closed now. It will open tomorrow at 9:00 a.m.
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