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First Service Credit Union Katy, Texas

3.1

About this business

Location details

23239-23347 Interstate 10 Frontage Rd, Katy, TX, 77494, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
ThuClosed
FriClosed
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.195 reviews
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Gloria Gutierrez's profile image
Gloria Gutierrez 
on Google
2 weeks ago

This is the most incompetent bank Ive ever dealt with. They have to verify every other Zelle transaction. They have the most inefficient wire system they manually release wires at 10am, 1pm, and 4pm and even if you request a wire under any of these times, it still doesnt get released in a timely manner, FSCU has no business offering business accounts since they are completely incompetent. Go to a bigger bank that is more capable unless you like wasting your time. 

Martha Perez's profile image
Martha Perez 
on Google
3 weeks ago

Used to be the best bank. Have been loyal for 15 years when they changed people to machines they lost me. So many issues from checks going into wrong accounts and rejecting good checks to machines not pulling up the right accounts ect.. a teller wouldn't have all those problems. Only reason I give them 2 stars is the fact everyone has been respectful over the phone with my issues. But get rid of those machines truly. You have girls standing there in your bank doing nothing but guiding you to the machine and paying them for t... read more

Cynthia Cade's profile image
Cynthia Cade 
on Google
a month ago

Customer Service " Excellence"!!! We Appreciate The Kindness, Patience, & Quality High Standards Of Banking Expertise. Thank You To Mrs. Andrea For FSCU Banking Mission " Customers Are The #1 Priority! You Valued Our Membership & Loyalty. The Leadership & Staff At FSCU, KATY" Deserve 10 STARS!!!!! Thank You All! 

Mohd Jawayed's profile image
Mohd Jawayed 
on Google
2 months ago

Zero stars; the worst financial institution I’ve ever dealt with whether a bank or a credit union. Extremely inept people. I paid off my auto loan and I never received my title so I called them and every time they gave me the runaround and a different story! Finally they told me to go to the branch closer to me and after 3 months they gave me a release of lien and told me to go get the title myself from the DMV!! What a horrible experience with FSCU ! I will never bank with them again! 

J L's profile image
J L 
on Google
2 months ago

Horrible new layout, if I wanted to use the atm I would of went through the drive thru and not get out my vehicle 

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Frequently asked questions about First Service Credit Union Katy, Texas

How is First Service Credit Union Katy, Texas rated?

First Service Credit Union Katy, Texas has a 3.1 star rating with 95 reviews. 

When is First Service Credit Union Katy, Texas open?

First Service Credit Union Katy, Texas is closed now. It will open on Saturday at 9:00 a.m. 

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