First Rate Blinds

Sheraz Choudhary 

on Google

a month ago

I bought multiple Cordless Top Down Bottom Up Cellular Honeycomb Shades from them through Amazon a few years ago. The shades look great, work great and were a great price. I later bought a set of Top Down Black Out Cellular shades from them for our bedroom which are also fantastic. But what really make First Rate Blinds stand out is their customer service. When one of our shades broke outside the warranty period First Rate Blinds (Ryan) stood behind their product with a brand-new shade even though they did not have to. This ... read more

Layton Miller 

on Google

4 years ago

I bought a pair top-down-bottom-up shades from them about 6-8 months ago off Amazon. It was an easy process and they came pretty quickly. They look really nice, however one of them hangs crooked! So I reached out to support, and they were extremely friendly and made it really easy to return/replace them. So, I re-upped when I wanted to get skylight shades for my 3 upstairs windows. This time I bought through their website, the process was maybe a little confusing (I called support to clarify), but overall again it was fine. ... read more

Marcia Picha Keys 

on Google

7 years ago

We ordered a blind with the wrong amount of privacy. What we ordered by mistake just didn't do the job. I called about their replacement policy and was sent several samples that matched what I was looking for. After calling them back, I'm going to receive a replacement blind for the low cost of $28. No hassles, no arguments. I placed my order through Amazon which may have helped, but with their policy, I would definitely order from them again., The quality of what I received was very good, it was just the wrong degree of riv... read more