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First Option
- Finance
- Melbourne, VIC
About this business
We started more than fifty years ago as a family of credit unions providing financial services to Australian employees and now, as a bank, we provide full banking services to our members and their families. Unlike the big banks we're 100% owned by our members, not by shareholders. We reinvest all profits back into providing better services and better interest rates for our members. Need help with your account? Call 1300 855 675 Want to find out about your borrowing options? Call 1800 362 265 Need more information? Email: inf... read more
Location details
6/574 St Kilda Rd, Melbourne, VIC, 3004, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:30 p.m. | |
| Tue | 9:00 a.m. to 4:30 p.m. | |
| Wed | 9:00 a.m. to 4:30 p.m. | |
| Thu | 9:00 a.m. to 4:30 p.m. | |
| Fri | 9:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Easy to deal with
I find First Option's customer service outstanding. They are in a league of their own compared to the big banks.
I have been banking with First Option Bank for many years and have consistently received exceptional service. I want to specifically highlight my experience with Irene and Helen while navigating my home loan process. I can't speak highly enough of Irene and Helen, they are truly the dynamic duo of home loan specialists !! They guided me through every step with the upmost professionalism. Irene walked me through every twist and turn over the years from purchasing, to selling a property and buying another, and ensured that I n... read more
I’ve been a member of First Option Bank for over 5 years and have had exceptional service. The staff are always friendly and helpful, and the APP is incredibly easy to use. Highly recommended!!
We are long term members of the bank and for the duration of that time were extremely happy with the service afforded to us. The staff were warm, friendly and helpful, and it felt nothing like the service you would get from a 'big bank'. We would definitely recommend their services to anyone.
Frequently asked questions about First Option
How is First Option rated?
First Option has a 4.7 star rating with 67 reviews.
When is First Option open?
First Option is closed now. It will open at 9:00 a.m.
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