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First Option

4.7

About this business

Location details

6/574 St Kilda Rd, Melbourne, VIC, 3004, Australia

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:30 p.m.
Tue9:00 a.m. to 4:30 p.m.
Wed9:00 a.m. to 4:30 p.m.
Thu9:00 a.m. to 4:30 p.m.
Fri9:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
4.7101 reviews
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Michael Straman's profile image
Michael Straman 
a week ago

Louisa Hage was very helpful in getting the Google wallet setup for my daughters savings account. Also helped with setting up the First Option app so that my daughter can check her savings and create savings goals. Thanks heaps and all the best for 2026!! 

Joe Jiang's profile image
Joe Jiang 
3 weeks ago

I recently had to organize a contract variation for my loans and had the pleasure of dealing with Nicole. The service was outstanding from start to finish. Nicole was incredibly efficient, responsive, and went above and beyond to secure a highly competitive rate that exceeded my expectations. She turned what could have been a stressful process into a seamless experience, especially right before the holidays. If you are looking for a team that actually listens to their customers and values the relationship, I highly recommend... read more

DiH's profile image
DiH 
a month ago

Shanae gave the best, friendliest, professional service I've had from any organisation. She exceeded the level of service I was expecting, acted immediately on my concern and provided feedback on the progress so that I got first hand knowledge of how the issue was being progressed and that it was taken seriously. Very much appreciated and I wouldn't hesitate to recommend. 

Jessica Smith's profile image
Jessica Smith 
a month ago

I recently required a top up of my home loan for a deposit on another property prior to selling my existing one. However upon application, I realised I needed to take out a completely new loan. The application was time critical so I was able to make an offer to secure this much sought after, new property. The whole lending team, particularly Irene and Nicole really worked hard to prioritise each step of the process and my application was processed and approved with funds available in my account by the deadline. A whole lot o... read more

Christine Nanson's profile image
Christine Nanson 
a month ago

My encounter with First Option Bank was unexpected and delightful. Nothing was too much trouble. The service was informative and very friendly. Transparency and professional service was received. I felt l had stepped back in time. I would highly recommend First Option Bank 

Frequently asked questions about First Option

How is First Option rated?

First Option has a 4.7 star rating with 101 reviews. 

When is First Option open?

First Option is open now. It will close at 4:30 p.m.  

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