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First Northern Credit Union

3.6

About this business

Location details

230 West Monroe Street Ste 2850, Ste 2850, Chicago, IL, 60606, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.648 reviews
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Greg Hadley's profile image
Greg Hadley 
a month ago

Customer service people are terrible!! Good to work with to get a loan, but terrible after that! 

Kristin Ricker's profile image
Kristin Ricker 
a month ago

They are always so friendly and knowledgeable each and every employee. They treat me like family. I’ve been a very happy customer since 2008. 

Lynn Stransky's profile image
Lynn Stransky 
2 months ago

I have been a customer for 15 years, primarily due to laziness since so many accounts are already connected here. But if I could do it again, I wouldn’t. They charge you $5 if you overdraft checking and the money comes out of your savings anyways. They don’t have Zelle (they promised it was “coming soon” six months ago lmao), and you cannot use your FNCU debit card to add money to your Venmo wallet. The technology here is abysmal. 

Eve lopez's profile image
Eve lopez 
2 months ago

Best thing I could have ever done. This branch is awesome, I have a great support team Maclicia and Salvador. Ashlon is from the Evanston branch she awesome too. I just want to thank them all for their patience, recommendations and kindness. Low interest rates, they encourage you when you feel like giving up. I happy to be apart of First Northern Credir Union. 

Stephanie Adams's profile image
Stephanie Adams 
2 months ago

I’ve been with First Northern Credit Union for over 10 years, and I can’t say enough good things about them. They treat you like a person, not just a credit score. The level of customer service I have received from Longe and Sandy is exceptional, personal, attentive, and consistent. They truly believe in building long-term relationships with their members. It’s rare to find a financial institution that combines professionalism with a personal touch, but First Northern does it seamlessly. Highly recommend! 

Frequently asked questions about First Northern Credit Union

How is First Northern Credit Union rated?

First Northern Credit Union has a 3.6 star rating with 48 reviews. 

When is First Northern Credit Union open?

First Northern Credit Union is open now. It will close at 6:00 p.m.  

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