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First National Bank
- Finance
- Charlotte, NC
About this business
Location details
401 S Graham St, Charlotte, NC, 28202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our experience applying for a mortgage with FNB was a nightmare. We have solid consistent income and great credit scores and were pre approved with no issues. Halfway through the underwriting process we were told there were delays but everything was going fine. We asked for regular updates from Vincent Sullivan and Katherine Shelton but most of our requests were met with silence or generic responses with no real updates. Our calls were often sent to voicemail with no follow up. When we called the bank directly and asked to s... read more
Worst customer service of any bank I have ever dealt with. Save yourself the headaches.. bank elsewhere.
I receive excellent customer service at this branch. Hannah, the branch manager, and her team do a great job.
If I could give my experience with FNB no stars, I would do it 10 times over. Worst bank EVER. Do not waste your time here for any reason.
Frequently asked questions about First National Bank
How is First National Bank rated?
First National Bank has a 2.3 star rating with 12 reviews.
When is First National Bank open?
First National Bank is closed now. It will open on Monday at 9:00 a.m.
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