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First National Bank

3.0

About this business

Location details

4335 Matthews-Mint Hill Rd, Charlotte, NC, 28105, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.013 reviews
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Eric Tyson's profile image
Eric Tyson 
a year ago

This is hands down the worst banking experience I have ever endured. Without getting into too much detail, there was an issue with my account regarding access to my funds. Calling the customer service number did not remedy the situation as no one returned my call as promised. Upon visiting the branch in person, the employees attempted to assist me, but could not fix the issue. They, too, had to call the same customer service line as the customers and wait on hold for the same duration. My issue still remains unresolved. I en... read more

Bruce Abercrombie's profile image
Bruce Abercrombie 
2 years ago

Always helpful ¯\_(ツ)_/¯ 

Anonymous's profile image
Anonymous 
2 years ago

Always helpful ¯\_(ツ)_/¯ 

Brittany Clyburn's profile image
Brittany Clyburn 
2 years ago

DO NOT I REPEAT DO NOT go to this bank and use their ATM because you may put money in it and it doesn't credit it to your account nor does it give the money back!!!! And when that happens this bank can't do anything about it because they do not have access to it! How do you have an ATM outside of the bank and you can't get it? Oh I know because they can barely handle the job they already have! Makes sense! And when you finally get ahold of someone in customer service they tell you it's going to take 90 DAYS for them to give ... read more

Patricia Bost (Trish)'s profile image
Patricia Bost (Trish) 
2 years ago

Frequently asked questions about First National Bank

How is First National Bank rated?

First National Bank has a 3 star rating with 13 reviews. 

When is First National Bank open?

First National Bank is closed now. It will open tomorrow at 9:00 a.m. 

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