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First National Bank

4.1

About this business

Location details

301 5th St, West Des Moines, IA, 50265, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.18 reviews
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Ryan Arnold's profile image
Ryan Arnold 
5 months ago
sarah c's profile image
sarah c 
8 months ago

ANNUALLY either my card gets shut off for fraudulent purchases THAT I MADE, or they don't actually mark purchases that are fraudulent! then when i call to get it sorted out they turn on the wrong card! they tell me recurring payments will still go through! they lie! otherwise i wouldnt be on the phone w yall for the 4th time in 2 days bc my payments didnt go through and i cant do anything about it!!! and then they enlist rude a** interrupting b*tches to cut me off mid phone call and jump the gun to end my call when i ask for... read more

Aaron Coburn's profile image
Aaron Coburn 
a year ago

Always very precise and helpful! Great down to earth people that always get it right! 

Charley Buddenhagen's profile image
Charley Buddenhagen 
4 years ago

I have had account with the bank for at least 10 years. I went to this branch to deposit some checks from my wedding to leave on my honeymoon tomorrow. I had to repeat two times that this a deposit transaction and not a withdrawal. She then proceeds to say she can’t deposit them because they have my new husbands name in addition to mine. I asked her if I call him and he gives consent to deposit them and she said no, that in order to use them they have to finger print, ID, can fill out forms with both of us present or a joint... read more

Adan Castro's profile image
Adan Castro 
6 years ago

They are friendly and call you by your name! 

Frequently asked questions about First National Bank

How is First National Bank rated?

First National Bank has a 4.1 star rating with 8 reviews. 

When is First National Bank open?

First National Bank is open now. It will close at 12:00 p.m.  

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