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First National Bank

4.0

About this business

First National Bank is a local, full-service bank, serving the Ames, Ankeny, Johnston, and West Des Moines communities from seven convenient locations. You can count on us for local decisions, the latest products and services, and an experienced, knowledgeable staff serving our customers for over 110 years. We are personally invested in the community, and we are continually adding service after service to ensure you have everything you need righthere, at your hometown bank. Local. Personal. Accessible. Stop by First National... read more

Location details

301 5th St, West Des Moines, IA, 50265, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.07 reviews
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sarah c's profile image
sarah c 
on Google
a month ago

ANNUALLY either my card gets shut off for fraudulent purchases THAT I MADE, or they don't actually mark purchases that are fraudulent! then when i call to get it sorted out they turn on the wrong card! they tell me recurring payments will still go through! they lie! otherwise i wouldnt be on the phone w yall for the 4th time in 2 days bc my payments didnt go through and i cant do anything about it!!! and then they enlist rude a** interrupting b*tches to cut me off mid phone call and jump the gun to end my call when i ask for... read more

Aaron Coburn's profile image
Aaron Coburn 
on Google
a year ago

Always very precise and helpful! Great down to earth people that always get it right! 

Charley Buddenhagen's profile image
Charley Buddenhagen 
on Google
3 years ago

I have had account with the bank for at least 10 years. I went to this branch to deposit some checks from my wedding to leave on my honeymoon tomorrow. I had to repeat two times that this a deposit transaction and not a withdrawal. She then proceeds to say she can’t deposit them because they have my new husbands name in addition to mine. I asked her if I call him and he gives consent to deposit them and she said no, that in order to use them they have to finger print, ID, can fill out forms with both of us present or a joint... read more

Adan Castro's profile image
Adan Castro 
on Google
5 years ago

They are friendly and call you by your name! 

A K's profile image
A K 
on Google
6 years ago
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Frequently asked questions about First National Bank

How is First National Bank rated?

First National Bank has a 4 star rating with 7 reviews. 

When is First National Bank open?

First National Bank is open now. It will close at 5:00 p.m.  

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