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First National Bank

3.9

About this business

Location details

301 5th St, West Des Moines, IA, 50265, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.910 reviews
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Paul M's profile image
Paul M 
a week ago

Went up the drive through today and got funds I needed plus coins for a tenner, all in a short second, with courtesy. My checking account also has that transaction reward feature which is awesome. Been a member since college days, yeah eons ago 

Hope's RV's profile image
Hope's RV 
5 months ago

I'm very disappointed in their credit card customer service. I was overbilled $1000 and they would not investigate (contact the vendor) in NYC because they did not give me a receipt. They also locked my card, after I paid it off, when I was in Connecticut because they "thought it was fraud" so I was stranded there with no money. 

Ryan Arnold's profile image
Ryan Arnold 
11 months ago
sarah c's profile image
sarah c 
a year ago

ANNUALLY either my card gets shut off for fraudulent purchases THAT I MADE, or they don't actually mark purchases that are fraudulent! then when i call to get it sorted out they turn on the wrong card! they tell me recurring payments will still go through! they lie! otherwise i wouldnt be on the phone w yall for the 4th time in 2 days bc my payments didnt go through and i cant do anything about it!!! and then they enlist rude a** interrupting b*tches to cut me off mid phone call and jump the gun to end my call when i ask for... read more

Aaron Coburn's profile image
Aaron Coburn 
2 years ago

Always very precise and helpful! Great down to earth people that always get it right! 

Frequently asked questions about First National Bank

How is First National Bank rated?

First National Bank has a 3.9 star rating with 10 reviews. 

When is First National Bank open?

First National Bank is closed now. It will open tomorrow at 9:00 a.m. 

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