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First Mid Bank & Trust
- Finance
- Carbondale, IL
About this business
First Mid Bank & Trust is a community-focused organization headquartered in Mattoon, Illinois. First Mid offers customers Banking, Insurance, Wealth Management and Ag services throughout Illinois and Missouri. For additional information and the complete list of hours at this location, visit our website. For all our holiday hours, visit our website.
Location details
509 S University Ave, Carbondale, IL, 62901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 4:30 p.m. | |
| Wed | 9:00 a.m. to 4:30 p.m. | |
| Thu | 9:00 a.m. to 4:30 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Nobody should wait 30+ minutes when there is only one person in front of you to get a new debt card. Hire more staff. I ended up just leaving without getting a new card. Take better care of your clients and respect their time!
Carbondale, Illinois main branch has got the worst service around. Rude tellers in lobby and drive-thru.
Moved to Southern Illinois in December and have had zero issues with this bank until now. My fiance and I have been getting cashiers checks to have a paper trail on our rent payments for the last 5 months since December going through the drive thru at the Carbondale location. Never had any problems. Now today, in May 5 months later, all of the sudden it’s unheard of to get a cashiers check through the drive thru. We explained to the lady we have been getting them for the past 5 months this way and she told us our “story” is ... read more
This is my second review after this bank took over Blackhawk Bank. If I could give them 0 stars I would. Every interaction I have with them is really disappointing. Due to my location I have to do all my banking remotely. There were zero issues until they went from Blackhawk's system to FirstMid's system. Now I have to call in every month to get my ATM fees refunded. Now there is a 10 day hold on a check I deposited remotely. These are just 2 of the many reasons I will not be staying at this bank long term. Things never impr... read more
Frequently asked questions about First Mid Bank & Trust
How is First Mid Bank & Trust rated?
First Mid Bank & Trust has a 3.3 star rating with 41 reviews.
When is First Mid Bank & Trust open?
First Mid Bank & Trust is closed now. It will open tomorrow at 9:00 a.m.
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