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First Mid Bank & Trust
- Finance
- Carbondale, IL
About this business
Location details
509 S University Ave, Carbondale, IL, 62901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 4:30 p.m. | |
| Wed | 9:00 a.m. to 4:30 p.m. | |
| Thu | 9:00 a.m. to 4:30 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Nobody should wait 30+ minutes when there is only one person in front of you to get a new debt card. Hire more staff. I ended up just leaving without getting a new card. Take better care of your clients and respect their time!
Carbondale, Illinois main branch has got the worst service around. Rude tellers in lobby and drive-thru.
Moved to Southern Illinois in December and have had zero issues with this bank until now. My fiance and I have been getting cashiers checks to have a paper trail on our rent payments for the last 5 months since December going through the drive thru at the Carbondale location. Never had any problems. Now today, in May 5 months later, all of the sudden it’s unheard of to get a cashiers check through the drive thru. We explained to the lady we have been getting them for the past 5 months this way and she told us our “story” is ... read more
This is my second review after this bank took over Blackhawk Bank. If I could give them 0 stars I would. Every interaction I have with them is really disappointing. Due to my location I have to do all my banking remotely. There were zero issues until they went from Blackhawk's system to FirstMid's system. Now I have to call in every month to get my ATM fees refunded. Now there is a 10 day hold on a check I deposited remotely. These are just 2 of the many reasons I will not be staying at this bank long term. Things never impr... read more
Frequently asked questions about First Mid Bank & Trust
How is First Mid Bank & Trust rated?
First Mid Bank & Trust has a 3.3 star rating with 41 reviews.
When is First Mid Bank & Trust open?
First Mid Bank & Trust is closed now. It will open tomorrow at 9:00 a.m.
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