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First Mid Bank & Trust

3.5

About this business

First Mid Bank & Trust is a community-focused organization headquartered in Mattoon, Illinois. First Mid offers customers Banking, Insurance, Wealth Management and Ag services throughout Illinois and Missouri. For additional information and the complete list of hours at this location, visit our website. For all our holiday hours, visit our website. 

Location details

200 S Hamilton St, Sullivan, IL, 61951, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:00 p.m.
Tue8:30 a.m. to 4:00 p.m.
Wed8:30 a.m. to 4:00 p.m.
Thu8:30 a.m. to 4:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat8:30 a.m. to 12:00 p.m.
SunClosed
3.510 reviews
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Erika Dinger's profile image
Erika Dinger 
on Google
3 weeks ago
BB's profile image
BB 
on Google
7 months ago

I have received terrible customer service from this branch. I completely understand there are procedures they have to follow, but to be so terrible when you are dealing with a customer that's been with FM for over 20 years? Three different times I've experienced poor service. I highly recommend the staff complete a training course on how to treat customers. The rudeness from this location has made my decision on closing all three of my accounts and going elsewhere. 

Jenny G's profile image
Jenny G 
on Google
2 years ago

Love using this branch. Excellent customer service always. The Bank Ladies here are super awesome! 

lisa todd's profile image
lisa todd 
on Google
2 years ago

Great customer service 

Rick Cushman's profile image
Rick Cushman 
on Google
2 years ago
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Frequently asked questions about First Mid Bank & Trust

How is First Mid Bank & Trust rated?

First Mid Bank & Trust has a 3.5 star rating with 10 reviews. 

When is First Mid Bank & Trust open?

First Mid Bank & Trust is closed now. It will open on Monday at 8:30 a.m. 

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