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First Mid Bank & Trust

3.5

About this business

Location details

200 S Hamilton St, Sullivan, IL, 61951, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:00 p.m.
Tue8:30 a.m. to 4:00 p.m.
Wed8:30 a.m. to 4:00 p.m.
Thu8:30 a.m. to 4:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat8:30 a.m. to 12:00 p.m.
SunClosed
3.510 reviews
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Erika Dinger's profile image
Erika Dinger 
3 months ago
BB's profile image
BB 
9 months ago

I have received terrible customer service from this branch. I completely understand there are procedures they have to follow, but to be so terrible when you are dealing with a customer that's been with FM for over 20 years? Three different times I've experienced poor service. I highly recommend the staff complete a training course on how to treat customers. The rudeness from this location has made my decision on closing all three of my accounts and going elsewhere. 

Jenny G's profile image
Jenny G 
2 years ago

Love using this branch. Excellent customer service always. The Bank Ladies here are super awesome! 

lisa todd's profile image
lisa todd 
2 years ago

Great customer service 

Rick Cushman's profile image
Rick Cushman 
2 years ago

Frequently asked questions about First Mid Bank & Trust

How is First Mid Bank & Trust rated?

First Mid Bank & Trust has a 3.5 star rating with 10 reviews. 

When is First Mid Bank & Trust open?

First Mid Bank & Trust is open now. It will close at 12:00 p.m.  

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