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First Merchants Bank

3.6

About this business

First Merchants Bank in Lafayette, IN provides our clients with broad financial services delivered by bankers who are known and trusted in their communities. As one of the largest financial institutions in the Midwest, we offer commercial banking, personal banking, auto loans, treasury management, personal loans, and home mortgage lending. For your convenience, we provide personal and business online banking and mobile banking via our mobile app. First Merchants Banks also provides ATM only locations so you have greater acce... read more

Location details

2200 Elmwood Ave Suite D17, Lafayette, IN, 47904, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.612 reviews
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anna neubauer's profile image
anna neubauer 
on Google
10 months ago

Absolutely amazing service from Jacob Loveless! He was quick and efficient, and went above and beyond to make sure my account was working the way it should, even on a Saturday! Thank you! 

Michael Sparger's profile image
Michael Sparger 
on Google
a year ago

I have never had a problem at this bank. Fast, polite service. I've been there many times. People should be specific when they have a complaint. 

Jeanette's profile image
Jeanette 
on Google
a year ago
Tanner Sizemore's profile image
Tanner Sizemore 
on Google
2 years ago

While First Merchants Bank’s brick and mortar locations are exceptional, their website and personal and business apps are terrible. On top of the fact that they’re antiquated and clunky, I can’t even access them half the time because I get an error message saying, “We’re sorry but we’re unable to process your request at this time. Please try again later.” I’m considering switching banks because they don’t seem to be in any hurry to update or fix them. 

Sam (IMakeMyself)'s profile image
Sam (IMakeMyself) 
on Google
2 years ago

Slow and no customer service skills on a Friday. You guys need more people. 

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Frequently asked questions about First Merchants Bank

How is First Merchants Bank rated?

First Merchants Bank has a 3.6 star rating with 12 reviews. 

When is First Merchants Bank open?

First Merchants Bank is open now. It will close at 5:00 p.m.  

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