First Merchants Bank's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

First Merchants Bank

3.6

About this business

Location details

2200 Elmwood Ave Suite D17, Lafayette, IN, 47904, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.616 reviews
Select a rating
Colleen Mathews's profile image
Colleen Mathews 
a month ago

This is a great bank until you have to deal with a person. I'm basing my review on no fewer than a dozen interactions I've had over ten years where a teller pulled some ridiculous power play or another. 1. Teller refused change a 100$ dollar bill to 5- 20's because, while I had my account numbers, I did not have my photo id (which was being mailed to me after being stolen as I explained.) Teller cited "security" reasons. I had to leave and come back with my passport. To break a hundo. 2. Teller claimed to have counted out to... read more

lili r's profile image
lili r 
2 months ago

I normally love my bank that I’ve been with for at least 6 years and have always loved the people besides Doug. Everyone else has always been helpful and kind , he never really has a friendly welcoming personality pretty bland person . He claimed he couldn’t fix an issue I had and wasn’t very friendly about it ether way but when I spoke to another person a manager Kim , the issue was easily fixed within 5min and got the overdraft refund back . Again I’ve always liked everyone, most are kind and welcoming . Even built relatio... read more

Lynn R's profile image
Lynn R 
6 months ago

We are so happy with this bank! Even when we go to different branches in town they always treat us like valued customers. They have a diverse staff and are so friendly each time we stop in. Our business and personal banking needs are well met with First Merchants! Sonal Patel was particularly helpful today. 

Niall Hickey's profile image
Niall Hickey 
9 months ago
anna neubauer's profile image
anna neubauer 
a year ago

Absolutely amazing service from Jacob Loveless! He was quick and efficient, and went above and beyond to make sure my account was working the way it should, even on a Saturday! Thank you! 

Frequently asked questions about First Merchants Bank

How is First Merchants Bank rated?

First Merchants Bank has a 3.6 star rating with 16 reviews. 

When is First Merchants Bank open?

First Merchants Bank is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com