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First Merchants Bank

3.2

About this business

Location details

5811 Sawmill Rd, Columbus, OH, 43017, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.229 reviews
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Jessie Hu's profile image
Jessie Hu 
on Google
3 weeks ago

The people were nice and friendly. I went there on a Saturday to order a new debit card for my HSA account. After waiting two weeks, I called customer service to ask about my card, only to find out it had never been ordered. If the employee had made a mistake in ordering my debit card, I wished they would have called me to let me know. 

Jason West's profile image
Jason West 
on Google
a month ago

I am one of the store managers for the Buckeye Gold Coin & Jewelry on sawmill road. I wanted to find a bank close to my work and I was referred by one of their customers. The staff is great. They offer a full range of services. I opened a Checking account and eventually got 0% interest credit card for 18 months. I have never had any issues with their bank or their employees. Whether you just need a convenient checking account or a legal documentation notarized this bank is all you will ever need. BONUS: They have a very soph... read more

Fuat Gur's profile image
Fuat Gur 
on Google
a month ago

I work with so many banks but this is for sure my favorite bank, great customer service, never had a single problem they couldn’t figure out! 

Steven Fagin's profile image
Steven Fagin 
on Google
a month ago

Great branch! Everyone there is friendly and always very helpful! Aasiya was great helping me get some important documents notarized. I definitely recommend them! 

John M's profile image
John M 
on Google
a year ago

I have been going to the Sawmill branch for at least 10 years. Customer service is excellent, staff/manager are always helpful and pleasant. I prefer the smaller banks because they tend to have better customer service.  

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Frequently asked questions about First Merchants Bank

How is First Merchants Bank rated?

First Merchants Bank has a 3.2 star rating with 29 reviews. 

When is First Merchants Bank open?

First Merchants Bank is closed now. It will open tomorrow at 9:00 a.m. 

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