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First Horizon Bank

2.3

About this business

First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life. 

Location details

1821 Hillandale Rd, Durham, NC, 27705, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.36 reviews
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Natasha Heck Thompson's profile image
Natasha Heck Thompson 
on Google
a year ago

If I am putting thousands of dollars in your establishment...I SHOULD BE ABLE TO USE YOUR RESTROOM!!!!! I am SO GLAD it happened. It made me know even MORE that my decision to leave y'all is a Good one 

Shameka Moran's profile image
Shameka Moran 
on Google
a year ago

I had a horrible experience at this bank. The teller questioned me about why did I have an out of state i.d. He then called a manager and she kept badgering me about how long I've lived here. It was a personal check. Andrea the manager then took my check and said she wouldn't cash it unless she confirmed it with my boss. She didn't give me and explanation at all! I ended up taking my check from her because she went into her office with it!!! Terrible experience. 

Ric Allen's profile image
Ric Allen 
on Google
2 years ago

I w had two account with this sorry excuse for a bank. One account got $1100 overdraft by bills. Well I closed it out. Now a couple a months ago the exact same thing happened $600+ over draft. They have absolutely no overdraft amount and according to the several people I talked to it should not happen. So to First Horizon Change Your Policy. You won’t get rich off of me! 

Savannah H's profile image
Savannah H 
on Google
2 years ago

Editing: bc I realize my initial review was not helpful & I had unnecessary attitude when it’s no one branch workers fault. I don’t know if it’s a corporate issue or what but the past couple years (since first horizon bought the branch from sun trust) when I have the misfortune of needing to do anything there they can never help with anything. I have been putting off switching banks because im moving this winter but I can’t wait till I never have to use a first horizon again. The bank has ridiculous policies. One example is ... read more

Doctor Hamilton's profile image
Doctor Hamilton 
on Google
3 years ago

Excellent service-- The branch manager goes out of her way to ensure customers' needs are satisfied, & the staff are especially nice & efficient. 

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Frequently asked questions about First Horizon Bank

How is First Horizon Bank rated?

First Horizon Bank has a 2.3 star rating with 6 reviews. 

When is First Horizon Bank open?

First Horizon Bank is closed now. It will open tomorrow at 9:00 a.m. 

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