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First Horizon Bank

3.4

About this business

First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life. 

Location details

2500 Dallas Pkwy Ste 100, Plano, TX, 75093, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.422 reviews
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Hamara Locker l's profile image
Hamara Locker l 
on Google
3 weeks ago

Very pathetic Bank, staffs are rude and online system is horrible. they just want to get your money IN but not OUT. Zelle and online transfer extremely painful and horrible. 

Mornae Wallace's profile image
Mornae Wallace 
on Google
a month ago

Terrible customer service and everything about this bank is inconvenient. No atms or bank tellers to even be able to access your money. Customer service does nothing to help. Takes weeks to months to even use zelle or Apple Pay and it stops working all the time. Charges several overdraft fees a day even if it’s only $6 and won’t remove them. Banking app is prehistoric. It was a hassle to even open the account so I should’ve known but it just keeps getting worse. 

David Semonian's profile image
David Semonian 
on Google
2 months ago

What a horrible bank. Worst experience I ever had! They are stuck in 1985. Run for the hills, do not put your money here. 

Take S's profile image
Take S 
on Google
4 months ago

If I could give negative zero I would. They closed my account but wouldn't give me cash. I had to get a cashier's check. I deposited cash not a cashiers check. They also lied and said it was corporate that made the decision to close my account. I called Corporate and they said it was the Branch manager Don't walk run away from this place. 

Scott Marcus's profile image
Scott Marcus 
on Google
7 months ago

I will never bank with this company again after having to deal with William laforet. We will be closing all our accounts immediately. I would not recommend this place or anyone who hired people like him and he’s a senior project manager? Outrageous 

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Frequently asked questions about First Horizon Bank

How is First Horizon Bank rated?

First Horizon Bank has a 3.4 star rating with 22 reviews. 

When is First Horizon Bank open?

First Horizon Bank is closed now. It will open at 9:00 a.m. 

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