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First Horizon Bank

3.3

About this business

Location details

2500 Dallas Pkwy Ste 100, Plano, TX, 75093, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.323 reviews
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d f's profile image
d f 
3 months ago

THIS BANK DOESN'T DESERVE EVEN 1 STAR AND NOW I'M CALLING GOVERNMENT AGENCIES BECAUSE IT IS ILLEGAL WHAT THEY HAVE DONE TO ME! IT'S BEEN 7 DAYS SINCE THEY SAID MY MONEY WOULD BE REFUNDED AND NOTHING! THEY HAVE THE WORST CUSTOMER SERVICE AND THEY GIVE FALSE INFORMATION, BE AWARE, I WOULD NOT RECOMMEND ANYONE TO OPEN AN ACCOUNT WITH THIS BANK, IT'S BEEN A HORRIBLE EXPERIENCE! ****************************** Today is day 6 since First Horizon took my money and never opened my savings account online. I urge everyone to research a... read more

Hamara Locker l's profile image
Hamara Locker l 
5 months ago

Very pathetic Bank, staffs are rude and online system is horrible. they just want to get your money IN but not OUT. Zelle and online transfer extremely painful and horrible. 

Mornae Wallace's profile image
Mornae Wallace 
6 months ago

Terrible customer service and everything about this bank is inconvenient. No atms or bank tellers to even be able to access your money. Customer service does nothing to help. Takes weeks to months to even use zelle or Apple Pay and it stops working all the time. Charges several overdraft fees a day even if it’s only $6 and won’t remove them. Banking app is prehistoric. It was a hassle to even open the account so I should’ve known but it just keeps getting worse. 

David Semonian's profile image
David Semonian 
6 months ago

What a horrible bank. Worst experience I ever had! They are stuck in 1985. Run for the hills, do not put your money here. 

Take S's profile image
Take S 
8 months ago

If I could give negative zero I would. They closed my account but wouldn't give me cash. I had to get a cashier's check. I deposited cash not a cashiers check. They also lied and said it was corporate that made the decision to close my account. I called Corporate and they said it was the Branch manager Don't walk run away from this place. 

Frequently asked questions about First Horizon Bank

How is First Horizon Bank rated?

First Horizon Bank has a 3.3 star rating with 23 reviews. 

When is First Horizon Bank open?

First Horizon Bank is open now. It will close at 4:00 p.m.  

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