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First Heroes National Bank
- Finance
- Fort Hood, TX
About this business
Location details
T.J. Mills Blvd, Fort Hood, TX, 76544, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
WARNING if you open a 13 or 7 month CD, they will encourage you to automatically renew. What they sneakily do is alter the terms of your 13 month CD to the 12 month rate and your 7 month CD to the 6 month rate which MUCH LOWER. When you call they will deny this sneaky practice and tell you that 7=6 and continue with condescending nonsense. No one at FHNB will acknowledge this deceptive practice, they will argue with you that the terms are exactly the same. BEWARE
Great customer service !!
About to switch after 12 years! Worst. Bank!
I’ve had a very disappointing experience with this bank. As an active-duty military member who frequently travels both domestically and internationally, I encountered repeated issues with my card being unnecessarily blocked, even when proper travel notifications were in place. On several occasions, I was asked invasive questions about how I planned to spend my own funds just to request a temporary increase in my spending limit. Additionally, when my card was compromised and over $200 was stolen, I was directed to resolve the... read more
An employee filed my taxes totally wrong due to carelessness, my name was spelled incorrectly among other things. I had to scramble to get them amended and the bank offered zero apologies or responsibility. I cannot speak on the banking, but I would absolutely not use their tax filing services.
Frequently asked questions about First Heroes National Bank
How is First Heroes National Bank rated?
First Heroes National Bank has a 1.9 star rating with 48 reviews.
When is First Heroes National Bank open?
First Heroes National Bank is open now. It will close at 5:00 p.m.
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