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First Help Financial

4.1

About this business

First Help Financial (‘FHF’) is one of the fastest growing and most diverse companies in the US. We help overlooked consumers such as first-time buyers get a car and help those consumers make informed financial decisions by offering native-language support. FHF has offices in Boston and Phoenix. We help consumers in over 20 states across the US and plan to expand into all 50 states over the next few years. Our mission is to help overlooked consumers get access to financing and make smart financial decisions. Our ... read more

Location details

199 Wells Ave #211, Suite 211, Newton, MA, 02459, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.1859 reviews
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Maria Z.'s profile image
Maria Z. 
3 years ago

Hola Mi nombre es María zendejas le quiero dar las gracias a José que me atendió hoy fue muy amable y su número de ID 7 2021 Muchas gracias 

Israel E E C.'s profile image
Israel E E C. 
3 years ago

I talked to Diego, He solved all my questions. excellent person. I recommend. 

Derwin Shelley's profile image
Derwin Shelley 
recommend  Recommended
4 years ago

We care about our customers, dealer partners and employees at First Help Financial. Our mission is to provide auto loans to the underserved and care for our customers and partners with exceptional service. We take pride in discovering the potential in people; not just our customers, but our employees as well. Our holistic employee experience program translates our values into reality. We cater to the wellness of our employees both mentally and physically to promote a culture where well-being is paramount. 

Paulo Ramos's profile image
Paulo Ramos 
4 years ago

I DO NOT RECOMMEND. I had a 48mo loan with First Help and in the middle of a crisis I paid off a loan over a year ahead of time. Now the third party company where they have the titles at is backlogged and the bank cannot and will not do anything to help the client to have the title, which is our right by law. The bank lacks professionalism and commitment to deliver good service based in my experience. DO NOT use this bank. I DO NOT recommend it. 

Jefferson Nascimento's profile image
Jefferson Nascimento 
5 years ago

Unfair company with the customer. Never do business.drug dealers and bad guys will give you better will 

Business response:

Mr Nascimento, although we thank you for communicating your frustration, we have been in touch with you extensively regarding your issue and explained that FHF does not sell vehicles, we help you buy a vehicle by offering financing options that may not be available to you otherwise. We are aware of your issue and are doing what we can to help but we do not have control over vehicle delivery. We will continue fighting on your behalf. 

Frequently asked questions about First Help Financial

How is First Help Financial rated?

First Help Financial has a 4.1 star rating with 859 reviews. 

When is First Help Financial open?

First Help Financial is closed now. It will open at 8:00 a.m. 

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