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First Hawaiian Bank Hilo Branch

2.8

About this business

First Hawaiian Bank was founded in 1858 and is Hawaii's largest bank. First Hawaiian is a full-service financial institution offering consumer and business banking services, online banking, deposits, loans, credit cards, mortgages, wealth management, trust, investment and insurance products. The bank has 62 branches in Hawaii, Guam and Saipan. 

Location details

1205 Kilauea Ave, Hilo, HI, 96720, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:00 p.m.
Tue8:30 a.m. to 4:00 p.m.
Wed8:30 a.m. to 4:00 p.m.
Thu8:30 a.m. to 4:00 p.m.
Fri8:30 a.m. to 4:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.840 reviews
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Tony E's profile image
Tony E 
on Google
3 weeks ago

Super long lines always. Takes forever to get to the teller. Need to make a section for simple transactions like deposit/cashing checks. Need more tellers and to process people faster. You can be next in line and still wait 10-15 minutes since tellers take forget to process information/ talking story with customers. Also seems to care a lot more about the merchants and general banking 

Grace Kalauli's profile image
Grace Kalauli 
on Google
3 weeks ago

It’s take to long they really need more workers and they need to open up more window took almost an hour for me to cash my check 

Linda Karr's profile image
Linda Karr 
on Google
a month ago

Mixed feelings, one staff member is super helpful but one was a real jerk and wouldn't help me. Said that i will need to make an appointment for a wire transfer, which I had tried to do over the phone the day earlier, and then he would not help me to make the new appointment. I'm using other banks for wire transfers. 

ArashiKusuki's profile image
ArashiKusuki 
on Google
7 months ago

It used to be a good bank, but not anymore. Ever since they updated their system, it just making it super inconvenient for customers! They won’t deposit your money if you don’t bring your ID. And I just went to get some change, and they said they can’t find my account number even with my business name and my ID! what kind of stupid system is that! And all I need is just some change! I was not taking or deposits money! And I’ve been with them for over 20 years! This is getting ridiculous! 

Leif Erickson's profile image
Leif Erickson 
on Google
7 months ago

Quick and good location great tellers and A solid Bank 

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Frequently asked questions about First Hawaiian Bank Hilo Branch

How is First Hawaiian Bank Hilo Branch rated?

First Hawaiian Bank Hilo Branch has a 2.8 star rating with 40 reviews. 

When is First Hawaiian Bank Hilo Branch open?

First Hawaiian Bank Hilo Branch is closed now. It will open tomorrow at 8:30 a.m. 

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