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First Hawaiian Bank Hilo Branch

2.8

About this business

First Hawaiian Bank was founded in 1858 and is Hawaii's largest bank. First Hawaiian is a full-service financial institution offering consumer and business banking services, online banking, deposits, loans, credit cards, mortgages, wealth management, trust, investment and insurance products. The bank has 62 branches in Hawaii, Guam and Saipan. 

Location details

1205 Kilauea Ave, Hilo, HI, 96720, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:00 p.m.
Tue8:30 a.m. to 4:00 p.m.
Wed8:30 a.m. to 4:00 p.m.
Thu8:30 a.m. to 4:00 p.m.
Fri8:30 a.m. to 4:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.837 reviews
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ArashiKusuki's profile image
ArashiKusuki 
on Google
4 months ago

It used to be a good bank, but not anymore. Ever since they updated their system, it just making it super inconvenient for customers! They won’t deposit your money if you don’t bring your ID. And I just went to get some change, and they said they can’t find my account number even with my business name and my ID! what kind of stupid system is that! And all I need is just some change! I was not taking or deposits money! And I’ve been with them for over 20 years! This is getting ridiculous! 

Leif Erickson's profile image
Leif Erickson 
on Google
4 months ago

Quick and good location great tellers and A solid Bank 

Listen Universe's profile image
Listen Universe 
on Google
10 months ago

OMG the slowest service I have ever seen in a bank. I spent over 30 minutes in line and another 20 cashing my check from their bank. I am so glad I do not have an account here. 

Austin Shiloh's profile image
Austin Shiloh 
on Google
11 months ago

Absolutely horrific. I came in to open an account, and they discriminated against me - not even knowing who I was or that I already had a business account there. I don’t know if it’s my skin color (doubt it), the way I was dressed, or what it could have been, but they were extremely rude - and treated some other people much better than others. Their buildings are clearly overcompensation. They can afford luxury towers, but can’t offer reasonable hours or any quality training for their atrocious “customer service”. I’m closin... read more

Matthew Paddison's profile image
Matthew Paddison 
on Google
a year ago
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Frequently asked questions about First Hawaiian Bank Hilo Branch

How is First Hawaiian Bank Hilo Branch rated?

First Hawaiian Bank Hilo Branch has a 2.8 star rating with 37 reviews. 

When is First Hawaiian Bank Hilo Branch open?

First Hawaiian Bank Hilo Branch is open now. It will close at 4:00 p.m.  

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