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First General Credit Union

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57 reviews
|Finance|Muskegon, MI 49441

589 E Ellis Rd, Muskegon, MI 49441

(231) 798-4321


Closed now



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First General CU is member-owned financial institution that offers, several options for saving, checking, and loans.

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57 reviews
13 reviews have no rating
  • 42 Reviews3.4Facebook
  • 15 Reviews2.8Google
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Bill Main on Facebook

20 days ago

09/02/2020, 12:53 PM
Melissa was a great help in getting me a new Visa and letting me know how it works. Melissa always answered all of my questions and phone calls. I would recommend her and the credit union to anyone. On top of getting my Visa she went through my credit report with me on how i could improve it further.
Terri West on Facebook

4 months ago

05/26/2020, 03:05 AM
Tried to get a home mortgage during the COVID19 situation through a major bank with nothing but the runaround. I was referred to Mr Cannon at First General and I had the best experience. It was smooth and easy with a speedy close. I was in my home right before Memorial weekend. Thank you! 🏡
Aaron Nash on Facebook

a year ago

08/30/2019, 01:29 AM
I recently opened an account, unfortunately something keeps happening to my debit card rendering me unable to use it, with, no warning or anything. Went to purchase dinner for me and my partner, and was extremely embarrassed to have my card declined, with more than enough funds to cover the 40 tab, just to take it to the atm to try withdrawing money, and find out that for the second time this week, my card is invalid. It has left a bad taste in my mouth and feel as if i should take my money elsewhere to a credit union where i can actually access my funds.
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Janelle Bernáldez on Facebook

a year ago

05/20/2019, 01:03 AM
I have been a member for almost 30 years. This used to be a great place to bank, but I´m sorry to say it has changed. They switched my account and started charging me a fee without my consent and are refusing to refund the money. I am sorry to say after all these years, I will be closing my account.
Chris Hall on Facebook

a year ago

05/10/2019, 01:02 AM
use to love this credit union but now no. charge $5 to cash a check even being a member and depositing money to account. Ridiculous. have you be a silver package member
Rhonda Carson on Facebook

2 years ago

02/28/2019, 00:01 AM
I've been a member for over 30 years. I've stayed with 1st General because I appreciate the way they do business. The tellers are knowledgable and helpful and ready to serve with whatever financial need you may have. They stay current and relevant with today's needs while offering the benefits of membership vs just being a customer! 1st General has a welcomed presence in the community and it's history is a testament to solid financial practices.
Dennis McClure on Facebook

2 years ago

01/09/2019, 00:00 AM
they are easy to talk to. ready to help [if you let them]
Scott McComb on Facebook

2 years ago

12/10/2018, 00:02 AM
Been a long time member, but they actually do nothing for me, been denied twice for small loans, even though I have enough money in my account to cover it. Will be finding a new C.U. soon
Bill Spalding on Facebook

2 years ago

12/04/2018, 00:03 AM
nothing to say who start making there members monthly pay service charges for checking accounts and monthly statements.!!!!
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