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First Florida Credit Union

3.4

About this business

First Florida Credit Union is headquartered in Jacksonville and operates 17 branches throughout the state, serving more than 55,000 members. As a not-for-profit, member-owned cooperative, our primary focus is to serve the financial needs of our members. Because First Florida does not have stockholders, ""people before profits"" is alive and well. Earnings are returned to members in the form of lower rates and fees, in addition to higher earnings on deposits. 

Location details

500 W 1st St, Jacksonville, FL, 32202, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.416 reviews
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William Evans's profile image
William Evans 
on Google
2 weeks ago

Today I came to this credit union 7/29/25 and yes I arrived 5 mins prior to closing. I approached a teller named Jennifer. Old white woman blonde pixie cut. From initial reaction very cold. Didn’t greet me at all. Very unprofessional. As she was making my deposits made several remarks because she made a mistake because she wasn’t observant and was rushing through the transaction. Regardless if someone comes 5 minutes or 5 hours before closing that doesn’t warrant a nasty customer service experience. Never coming back and I w... read more

David “G-way904” D's profile image
David “G-way904” D 
on Google
3 weeks ago
Marquise Ross's profile image
Marquise Ross 
on Google
3 months ago

Dont use ATM it will take your card and you will have to replace it on your own because apparently the workers cant do anything about it 

Allan Scott's profile image
Allan Scott 
on Google
6 months ago

I am extremely disappointed with First Florida Credit Union's telephone auto loan service — it has been nothing short of atrocious. It's been five days since I started my loan application, and I still don't have a resolution. In the past, this process has always been completed the same day due to my excellent credit. If you end up with Jasmine Hill as your loan officer, do yourself a favor and run the other way. She clearly has no idea what she's doing. When I requested to speak to a supervisor, I was told they were in a mee... read more

Kenny Buck's profile image
Kenny Buck 
on Google
11 months ago
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Frequently asked questions about First Florida Credit Union

How is First Florida Credit Union rated?

First Florida Credit Union has a 3.4 star rating with 16 reviews. 

When is First Florida Credit Union open?

First Florida Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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