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First Financial Credit Union

2.8

About this business

Specialties We're American First ready to serve you with great everyday banking services, better rates and personal service. See how we can save you money! We're open 24/7 by phone or online. History Established in 1952. American First was established in 1952 as a credit union for grocery store workers. In the early 2000's, we expanded our common bond charter and today offer banking solutions to individual and small businesses in Southern California. We have partnerships with over 100 companies to serve their employees, and ... read more

Location details

247 E Katella Ave, Orange, CA, 92867, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.820 reviews
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Tim D's profile image
Tim D 
on Google
4 months ago

Impossible to get a hold of someone. Takes 20+ minutes on hold most times. They denied giving me my 10-day loan-payoff information over the phone. Literally gave me an answer equivalent of "no." by telling me that "that information is unavailable right now" without elaborating on if it is a system issue. 

T D's profile image
T D 
on Google
4 months ago

Impossible to get a hold of someone. Takes 20+ minutes on hold most times. They denied giving me my 10-day loan-payoff information over the phone. Literally gave me an answer equivalent of "no." by telling me that "that information is unavailable right now" without elaborating on if it is a system issue. 

Eric Mckenna's profile image
Eric Mckenna 
on Google
11 months ago

I've been with American credit Union for close to 20 years now. Alma, Patrick and Omar are great people. I never had issues with anybody in office and are of course very professional. I understand rules and regulations to bank policies what's your frustrating but overall the credit union seems to be working really great for me. 

Cole Brown's profile image
Cole Brown 
on Google
a year ago

Worst experience I have ever had, they signed me up for overcharge fees when I explicitly declined. Led to them removing all the money from my account whilst charging an ungodly amount of fees. Don't open an account unless you're willing to put the fate of your finances/credit score in the hands of sheer incompetence EDIT: It’s been like six years later and these animals are still contacting me for more money, it’s still effecting my credit to this day AVOID 

Eric Mayfield's profile image
Eric Mayfield 
on Google
a year ago

I have been a business member since 2010. There have been many issues along the way but I was tolerant and tried to exercise extreme patience. However, I was recently refused monthly transfers between my business accounts and it really makes it difficult to operate when the credit union is still in the Dark Ages, and the employees there are that way too. I have another business credit union, which allows external transfers for business accounts and they will become my ONLY business credit union. Remember folks, there are bet... read more

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Frequently asked questions about First Financial Credit Union

How is First Financial Credit Union rated?

First Financial Credit Union has a 2.8 star rating with 20 reviews. 

When is First Financial Credit Union open?

First Financial Credit Union is closed now. It will open at 9:00 a.m. 

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