First Financial Bank Drive-Through's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

First Financial Bank Drive-Through

3.0

About this business

Location details

701 Pine St, Abilene, TX, 79601, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.018 reviews
Select a rating
Salvador Trevino's profile image
Salvador Trevino 
a month ago

New 

Grey Edgar's profile image
Grey Edgar 
4 months ago

Waiting to Speak with a Personal Banker for 45+min. While one of them is at another workers station helping someone just chatting away with the customer getting assistance. Lobby fills up and they’re having social hour ig? Honestly getting a bank card replaced shouldn’t take this long, and some employees should have more professional behavior. 

fhpd350's profile image
fhpd350 
7 months ago

The absolute worat customer service ever. I have a loan through this FFB. For some reason I am unable to make the loan payments online, and am forced to call and make the payments over the phone. Today, 11/14/2025 I was put on hold for 15 minutes to wait for a 'customer service representative.' When they finally answered they were extremely rude and condescending. When asked if I wanted to make the payment with the same account and routing number they placed me back on hold for several more minutes. Ridiculously horrible cus... read more

Conner Willis's profile image
Conner Willis 
a year ago

Easily the worst financial institution I’ve ever dealt with. I’ve done business with them since I was 14 years old and to this day I’ve only been able to use them on one mortgage and they sold it within a month after we finalized everything. Every car loan I ever applied for I gave them first shot and they were the worst terms every time. When it came time to get a small business account I went to another bank because why waste my time with first financial. Since last year I’ve switched banks and have partnered with an insti... read more

waco kid's profile image
waco kid 
2 years ago

I just waited nearly 30 mins to deposit cash. There was one girl working so I know it's not her fault, but how in a busy part of town do you not have more than one teller on a Saturday? What a waste of time. Never using this location again! 

Frequently asked questions about First Financial Bank Drive-Through

How is First Financial Bank Drive-Through rated?

First Financial Bank Drive-Through has a 3 star rating with 18 reviews. 

When is First Financial Bank Drive-Through open?

First Financial Bank Drive-Through is closed now. It will open tomorrow at 7:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com