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First Financial Bank
- Banks
- Mattoon, IL
About this business
Welcome to Bank of America in Mattoon, IL home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text banking, student banking and credit cards. You have full access to your Bank of America accounts at any of our more than 5,700 banking centers nationwide. When you visit our banking centers, our knowledgeable associates and welcoming environment will make you feel at home. Easy access for everyone accessible parking spaces, accessible restrooms and Braille signage (where... read more
Location details
101 Broadway Ave, Mattoon, IL, 61938, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The bank hasn't let the payment go through for an expensive camera so I called to get that sorted before trying to buy again. Cathy was extremely rude, interrupted me several times, and didn't even find the issue.... just "nope, don't see it, bye".... very bad customer service from her. Just because you're having a bad day, doesn't mean be rude to people on the phone...
Trash Their "fraud protection" is a joke.
The worst so far wish i could find another bank right now ...daughter has separate account there and they took money from MY account instead of hers ...their excuse is she is part owner of my account which is untrue...I signed her on mine for POD ONLY...it stated it on the paperwork as well when we had put our accounts separate..since she had no funds to draw from they took it from MINE!!!WHAT A JOKE!! They should of told her she didnt have funds to draw from not draw from another individual account...idiots
This branch has the absolute worst hours that make it impossible for customers who work to conduct business with the bank.
This bank is a joke if any other business was run this way they would not make it. I schedule a bill to be paid and it takes 3-4 business days. I have an account with another bank and it literally takes a minute for paid bills to show up. The ATM is dangerously slow I'm always afraid when using it I will be attacked while waiting 5 minutes for it to load.
Frequently asked questions about First Financial Bank
How is First Financial Bank rated?
First Financial Bank has a 2.1 star rating with 12 reviews.
When is First Financial Bank open?
First Financial Bank is closed now. It will open on Monday at 9:00 a.m.
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