This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
First Community Credit Union
- Finance
- Richmond Heights, MO
About this business
First Community is the largest credit union in Missouri and among the Top 10 financial institutions in the region. Our membership continues to grow as we fulfill our mission to provide quality products and affordable financial services; as we’ve done for over 85 years.
Location details
1070 S Brentwood Blvd, Richmond Heights, MO, 63117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:00 p.m. | |
| Tue | 8:30 a.m. to 4:00 p.m. | |
| Wed | 8:30 a.m. to 4:00 p.m. | |
| Thu | 8:30 a.m. to 4:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 12:30 p.m. | |
| Sun | Closed |
I love the staff, they are always efficient, kind and helpful. They call me by name some if them because I have been with the bank so long and they never disappoint when I visit this branch!
Does not credit account in a timely manner. Very sloppy with handling of my account. Four times I have had my deposits not be credited until I called customer service. Bank elsewhere!
Rude clerks, rolled her eyes when I was asking basic questions, very short answered responses as if I should know what to do and I was bothering her by asking. Never had an experience like this with any other credit union or bank.
I have been a member of FCCU for 20+ years. I have had car loans and have encourage family members whom has join also. I had the worst experience today at the Brentwood branch. Went through the drive-thru around 745am to make a withdrawal. I put my wallet size bank bag with my withdrawal slip, id and a cash breakdown slip inside the tube and sent it back. After about 3 mins. the teller appeared on the screen and ask me, what would I like to do? Stunned by the question and not a greeting was said, I said, what to you mean? Sh... read more
If you're a new customer looking to finance a vehicle beware of FCCU, just like other crooked businesses they're very sweet about selling you an auto loan, don't be fooled that's where the customer service ends. Who notifies a customer in September that they bought an insurance coverage on their behalf in may, only a fraudulent organization. I received a notice that I needed to provide a proof of insurance, I horridly updated the proof of insurance, but I kept receiving the notice, I got worried and called the bank, hey I ha... read more
Frequently asked questions about First Community Credit Union
How is First Community Credit Union rated?
First Community Credit Union has a 3.9 star rating with 33 reviews.
When is First Community Credit Union open?
First Community Credit Union is closed now. It will open at 8:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com