First Citizens Bank and Trust Company, Inc.

Tammy Wylie 

on Google

6 months ago

Very helpful customer service. A young man (Ian?) walked us through some challenges with setting up accounts for recently arrived citizens. He stayed late, gave us options and explained things so we were clear on our choices. We had to use the ATM outside and I was surprised to find the only one available was in the drive up lane. It felt a little dangerous for us to stand there while working on the machine. 

justin higginbotham 

on Google

2 years ago

This is the worst bank I've ever dealt with in my life and I will have all of my accounts removed along with my family's accounts moved to truist. The guy with glasses is the worst employee ever and has the most negative attitude I've ever seen. He should be fired for talking to people the way he does. 

Lorna Oglesby 

on Google

3 years ago

UPDATE: First Citizens Bank credited my father’s account; just a little leg work on my part but well worth it! Thank you for listening FCB! Folks they do care!!! My father, Mr. Marcell Oglesby has been a loyal customer since 1965 in Central SC. My dad’s company, Oglesby Brother’s Construction was also a major customer. My father is now elderly at 83 and has lost his sight. It’s unfortunate but my only sibling, his daughter has taken advantage of his physical condition and stole his First Citizens debit card and PIN number an... read more

C Maco 

on Google

4 years ago

this bank has changed a lot. I am doing a long overdue edit of my negative review. the people at the Clemson branch are great, its not their fault the bank they work for is difficult. the website and mobile banking app work much better. The bank overall has improved a great deal. I wish i had changed this forever ago the employees really are excellent. I have kept an account here for this very reason. Their covid response was admirable and I continue to enjoy my experiences in the local branch