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First Citizens Bank

3.0

About this business

To protect our customers and associates, our branches are operating drive-thru service only. You can make an appointment with your banker to access your safe deposit box or if you need other assistance. 

Location details

1630 Montana Ave, Santa Monica, CA, 90403, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.06 reviews
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N. Nat's profile image
N. Nat 
on Google
a year ago

Horrible customer service. They make mistakes and they don’t want to correct their own mistake. Branch manager Ms. Mahalati is very unprofessional, rude and disrespectful. She talks with such hate toward Jewish Customers. She asked me to close my accounts and go to another bank. I will report her antisemitism attitude and negative talk to the corporate office. Do not stay with this bank. We all need to go to a bank that knows how to respect clients and don’t judge anyone based on race or religion. Horrible experience. 

Aaron Anshin's profile image
Aaron Anshin 
on Google
2 years ago

great service! Nice owner! lots of cool things to buy for your kids or friends! 

Balloon Celebrations's profile image
Balloon Celebrations 
on Google
3 years ago

This the most wonderful bank with incredible, warm service. I just love them and my company has been with them years. They go to extremes to help us, and they always have. 

zack edwards's profile image
zack edwards 
on Google
4 years ago

The worst bank I've ever been too, hours are arbitrary and they take forever to do the simplest of things. Was a customer here for over 20 years but to be honest thats because I'm lazy. Do yourself a favor and go to a real bank 

Zaine Rice's profile image
Zaine Rice 
on Google
4 years ago

I own a hair salon on the same block as this bank and have been happily banking here for 25 years. I’ve always been attracted to the very personable nature of the staff and the comprehensive professional portfolio services this branch provides-it’s important to me to be able to have a relationship with people with a face and name. I’ve been supported over the years in navigating an array of financial loans and services that have helped support my business model, and personal needs also. Then came Covid-19 and all the challen... read more

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Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 3 star rating with 6 reviews. 

When is First Citizens Bank open?

First Citizens Bank is closed now. It will open on Monday at 9:00 a.m. 

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