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First Citizens Bank

2.8

About this business

Location details

643 E E Butler Pkwy, Gainesville, GA, 30501, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.811 reviews
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Lucas Hill (Hillsideskillz)'s profile image
Lucas Hill (Hillsideskillz) 
4 months ago

Horrible service! I just brought them a check from their own bank and they refused to cash it because it had “marks” from a previous bank on it. Absolutely ridiculous. Take your money far away from these hacks! 

blaze williams's profile image
blaze williams 
7 months ago
Wade Giles's profile image
Wade Giles 
8 months ago

So many things. After 7 years they still can’t figure out why I can’t add my card to my Apple wallet. I’ve moved and just because you change your address in the app doesn’t mean anything. And lawd don’t change your phone number! Digital banking is always down. Called the Gainesville branch to get my balance and Tricia I guess just didn’t feel like it and told me I had to come in. Didn’t try to verify me or anything just said have a good day and hung up. Called back and spoke with Nicole, she wanted my name and number to call... read more

Waldoe Hammond's profile image
Waldoe Hammond 
a year ago

Open a checking account online went to withdraw my fund and was denied access to my money because of the color of my skin! STAY FAR AWAY FROM THIS BRANCH LOCATION IF YOUR DARK THEY WILL PUT HOLDS ON THE ACCOUNT!!! 

Renee Sweeney's profile image
Renee Sweeney 
a year ago

EXCELLENT customer service; services tailored to small businesses. Nicole has been great to work with! 

Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 2.8 star rating with 11 reviews. 

When is First Citizens Bank open?

First Citizens Bank is closed now. It will open tomorrow at 9:00 a.m. 

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