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First Citizens Bank

2.3

About this business

At First Citizens, building relationships with customers is at the center of all we do. We understand there is a right way and a wrong way to do business, and we choose the right way. If youre looking for a bank that cares about you, your goals and your future, come grow with us. Visit us at our Omaha, NE branch or find us online. 

Location details

15950 W Dodge Rd, Omaha, NE, 68118, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.33 reviews
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Neisha Steyskal's profile image
Neisha Steyskal 
on Google
2 years ago

REALLY Bad Customer Service - I tried calling the 159 Dodge branch and after going through the prompts 3 times to speak with someone, a lady came on and snapped "Please Hold" and put me right on hold.... 10 minutes later...I am still on hold with no check in...nothing. Taking my business elsewhere. 

Mike Salkin's profile image
Mike Salkin 
on Google
2 years ago

Excellent bank, I've banked there for years. Their products and service are great. They're just like a small town bank, everybody knows you and they treat you like a VIP. 

Brandon P's profile image
Brandon P 
on Google
3 years ago

Horrible customer service. Nobody available on weekends or after work hours to help out. Not to mention their fraud department sucks. If your looking for a bank, there are definitely better options out there. 

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Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 2.3 star rating with 3 reviews. 

When is First Citizens Bank open?

First Citizens Bank is closed now. It will open at 9:00 a.m. 

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