First Citizens Bank

Pete Kellen 

on Google

3 months ago

This bank can’t even perform the most basic aspects of being a bank. You know, the whole “You put your money in, you get your money out” thing. It took more than an hour to close out my mom’s account because they had no record of her opening it (she opened it back when they were Guaranty Bank and were presumably competent). So, to be clear, they were using my mom’s money for loans and whatnot DESPITE NOT EVEN KNOWING WHERE IT CAME FROM. No wonder this place has the same kind of Google rating as a restaurant right before it g... read more

Soni W 

on Google

3 months ago

I don't understand how a business closes up the majority of their branches and then reduce the hours and no longeropen on Saturdays when people that work during the week can access their money.... When this was Gauranty bank, they accompanied their customers by having the drive-through open at least an hour after the inside closed and had business hours on Saturdays and more branches. 

David Kirchhan 

on Google

11 months ago

I've never had any problems there. 

Bryan B 

on Google

a year ago

It would be nice if they would answer their phone. 

Ari Rose 

on Google

a year ago

First citizens has to be the worse bank I ever banked with in my life !!!! They allow people to scam your accounts!! Also they purposely make ur account go into negative and they constantly have new issues everyday !! Don’t bank with them terrible bank !!!! Worse decision I made .