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First Citizens Bank

3.3

About this business

Location details

22 Hiwassee St, Murphy, NC, 28906, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.316 reviews
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Jemma Reed's profile image
Jemma Reed 
a week ago

Kim Johnson and her staff are extremely rude. They have no intention in making this bank a safe or welcoming environment for queer people. When making deposits I was always met with hostile, hateful energy. I never asked any employee at this branch to call me by my chosen name, a name which they were well aware of. Rather than using no name at all, they chose to use my legal name because it quote "went against their religion". An employee spoke up about my mistreatment in a meeting and they weaponized policy against her, for... read more

Kiala H.'s profile image
Kiala H. 
5 months ago

Literally the worst and most inconvenient banking experience I've ever had. Constantly being charged after selecting free checking and I cannot use auto pay as an option on my credit card. At any other bank, these are simple services that you can set up in the branch when opening the account, but this bank makes you jump through hoops after you leave. I just closed the account. That's how bad it was. 

Rosary Elder's profile image
Rosary Elder 
7 months ago
Chelsea Rodriguez's profile image
Chelsea Rodriguez 
a year ago
Kiala H.'s profile image
Kiala H. 
a year ago

Literally the worst and most inconvenient banking experience I've ever had. Constantly being charged after selecting free checking and I cannot use auto pay as an option on my credit card. At any other bank, these are simple services that you can set up in the branch when opening the account, but this bank makes you jump through hoops after you leave. I just closed the account. That's haw bad it was. 

Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 3.3 star rating with 16 reviews. 

When is First Citizens Bank open?

First Citizens Bank is closed now. It will open on Monday at 9:00 a.m. 

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