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First Citizens Bank
- Finance
- Franklin, NC
About this business
Location details
50 W Main St, Franklin, NC, 28734, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The FC on 50 main Street erroneously deposited $7000 of someone else's money into my account. No one at the bank is taking any sort of responsibility for these or even admitting that it happened. I had to call corporate to get it sorted out because no one picks up the phone. Everyone here is grossly incompetent beware
Do not get involved with Patty. She will lead you on and BS you with all kinds of make believe dates that things will be done by. Then when the appraisal is over due twice, she will "expedite it" aka fixing their screw ups. Then you literally gotta wait for her to stroll into the office last to make her open emails that have been sitting in the in box for a "day or two". She couldn't have spent 5 minutes to read it to us the night before over the phone but shes a child and you have to hold her hand to do her job. So be ready... read more
There are some good things but their phone system is worthless and there are long waits to see anyone except a teller.
The reason I have given them one star is because THEY NEVER ANSWER THE PHONE! Very frustrating. I wish they could hire more people for the customers that need to get in touch, I would go in but again a lot of times they do not have enough staff.
Frequently asked questions about First Citizens Bank
How is First Citizens Bank rated?
First Citizens Bank has a 2.5 star rating with 21 reviews.
When is First Citizens Bank open?
First Citizens Bank is closed now. It will open at 9:00 a.m.
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