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First Citizens Bank

3.2

About this business

At First Citizens, building relationships with customers is at the center of all we do. We understand there is a right way and a wrong way to do business, and we choose the right way. If you’re looking for a bank that cares about you, your goals and your future, come grow with us. Visit us at our Chandler, AZ branch or find us online. 

Location details

2480 S Gilbert Rd, Chandler, AZ, 85286, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.211 reviews
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Brendan McCarthy's profile image
Brendan McCarthy 
on Google
a month ago

This is the bank I trust. As a local business owner, I constantly felt let down by the national banks. When it was time to transition from leasing space to purchasing, Rosemary McClelland from First Citizens was our biggest advocate and cheerleader. Taking the big step of purchasing commercial real estate is terrifying. There is more to it than purchasing a home. There are so many more moving parts. Having the support and help of Rosemary and First Citizens made this step possible. We are now flourishing in our new facility.... read more

Lea C.'s profile image
Lea C. 
on Google
4 months ago

I literally just had the worst experience. The Teller embarrassed me. Was rude and then at the very end when I asked her to count the money, she didn’t count the 2500 that was owed back to me. I just felt like the experience was horrible. 

Melodie Bogart's profile image
Melodie Bogart 
on Google
4 months ago

I have never had a bank tell me that they did not want my business, but First Citizens bank changed that. I am looking for a bank or credit union to consolidate my banking needs and buy foreign currency. I called in to get this banks rate and check fees. I was planning on moving my money from my current credit union that doesn't offer currency exchange to a new bank/credit union that does. The woman who answered said she can't quote me a rate today because it had expired for today. I asked if I can call back tomorrow and she... read more

Christy Clarkson's profile image
Christy Clarkson 
on Google
a year ago

Thanks for all of the helpful information. This bank offers much more than my previous bank in regards to business services. Alex was very knowledgeable and easy to communicate with. 

Abe's profile image
Abe 
on Google
a year ago

Mortgage got transfered to these guys. I try to set up automated payments. They make it a nightmare. Don't get back to me. Finally, they kill my credit (825 to 550!) Because THEY wouldn't get back to me on how to set up the friggin automated mortgage payment (which I've never had an issue setting up before on 4 prior homes in the last 10 years). Never missed a mortgage payment or credit card payment in my life prior to this. Now I get to spend 3 years rebuilding my credit due to these crooks. Awesome. 

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Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 3.2 star rating with 11 reviews. 

When is First Citizens Bank open?

First Citizens Bank is closed now. It will open tomorrow at 9:00 a.m. 

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