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First Citizens Bank

3.2

About this business

At First Citizens, building relationships with customers is at the center of all we do. We understand there is a right way and a wrong way to do business, and we choose the right way. If you’re looking for a bank that cares about you, your goals and your future, come grow with us. Visit us at our Chandler, AZ branch or find us online. 

Location details

2480 S Gilbert Rd, Chandler, AZ, 85286, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.29 reviews
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Lea C.'s profile image
Lea C. 
on Google
3 weeks ago

I literally just had the worst experience. The Teller embarrassed me. Was rude and then at the very end when I asked her to count the money, she didn’t count the 2500 that was owed back to me. I just felt like the experience was horrible. 

Melodie Bogart's profile image
Melodie Bogart 
on Google
a month ago

I have never had a bank tell me that they did not want my business, but First Citizens bank changed that. I am looking for a bank or credit union to consolidate my banking needs and buy foreign currency. I called in to get this banks rate and check fees. I was planning on moving my money from my current credit union that doesn't offer currency exchange to a new bank/credit union that does. The woman who answered said she can't quote me a rate today because it had expired for today. I asked if I can call back tomorrow and she... read more

Christy Clarkson's profile image
Christy Clarkson 
on Google
a year ago

Thanks for all of the helpful information. This bank offers much more than my previous bank in regards to business services. Alex was very knowledgeable and easy to communicate with. 

Abe's profile image
Abe 
on Google
a year ago

Mortgage got transfered to these guys. I try to set up automated payments. They make it a nightmare. Don't get back to me. Finally, they kill my credit (825 to 550!) Because THEY wouldn't get back to me on how to set up the friggin automated mortgage payment (which I've never had an issue setting up before on 4 prior homes in the last 10 years). Never missed a mortgage payment or credit card payment in my life prior to this. Now I get to spend 3 years rebuilding my credit due to these crooks. Awesome. 

Jessie Neubel's profile image
Jessie Neubel 
on Google
a year ago

Customer since 1999 

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Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 3.2 star rating with 9 reviews. 

When is First Citizens Bank open?

First Citizens Bank is open now. It will close at 5:00 p.m.  

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