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First Citizens Bank

3.3

About this business

Location details

302-B Western Blvd, Jacksonville, NC, 28546, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.321 reviews
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Chris's profile image
Chris 
4 days ago

I had an absolutely wonderful experience working with Christie at First Citizens Bank. From the moment I walked in, she was incredibly welcoming, personable, and genuinely cared about helping me. Her knowledge and professionalism really stood out she was able to answer every question I had and made the entire process feel easy and comfortable. What impressed me the most was how far she went above and beyond. I was even in her office after business hours, and not once did she make me feel rushed. Instead, she took her time to... read more

Zoey T's profile image
Zoey T 
4 months ago

Don’t use this bank. I went through HOOPS trying to close my account because I moved out of state, finally got it all signed away, thought it was over with, they kept the account open without me knowing at let it run into the negatives some how?! Now the account is STILL open months later and I have to go through the entire process over again, and I have to find a way to have $100+ dollars put back into it, and hope they close it when they say they did this time. This has been a nightmare. 

Deborah M's profile image
Deborah M 
6 months ago
Lori Brown's profile image
Lori Brown 
a year ago

I went in to see about getting a home equiity loan and Amanda Cox was able to help me very quickly. She was extremely professional and knowledgeable about every step of the process. The whole process went very smoothly and I was finished in a couple of days. Had an excellent experience with this bank. I will continue to use this bank in the future! Amanda was very compassionate and thoughtful through the entire process, and I felt very comfortable with her help and guidance. 

Thomas Schoonover's profile image
Thomas Schoonover 
a year ago

Been happy with the bank 

Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 3.3 star rating with 21 reviews. 

When is First Citizens Bank open?

First Citizens Bank is closed now. It will open tomorrow at 9:00 a.m. 

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