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First Citizens Bank

2.5

About this business

At First Citizens, building relationships with customers is at the center of all we do. We understand there is a right way and a wrong way to do business, and we choose the right way. If you’re looking for a bank that cares about you, your goals and your future, come grow with us. Visit us at our Roseville, CA branch or find us online. 

Location details

3711 Douglas Blvd, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 11:45 a.m. 1:15 p.m. to 5:00 p.m.
Tue9:00 a.m. to 11:45 a.m. 1:15 p.m. to 5:00 p.m.
Wed9:00 a.m. to 11:45 a.m. 1:15 p.m. to 5:00 p.m.
Thu9:00 a.m. to 11:45 a.m. 1:15 p.m. to 5:00 p.m.
Fri9:00 a.m. to 11:45 a.m. 1:15 p.m. to 5:00 p.m.
SatClosed
SunClosed
2.58 reviews
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Moises Santos's profile image
Moises Santos 
on Google
3 months ago

Gave them all of my personal information and business information to attempt and open up a personal (SSI, DL home address) and (business bank statements) business account. Olga from customer service was nice enough to put me in a email thread with 3 other representatives and I have not heard a peep from anyone. No one responded to my email and my applications. I followed up and replied to all of them on the thread (30 days later) and nothing. Not a phone call, vm or email response back. Definitely feel like I didn’t fit (the... read more

Edward Rugerio's profile image
Edward Rugerio 
on Google
5 months ago

I had a disappointing experience here. While accompanying someone on an errand, I noticed that the staff seemed to prioritize their regular customers over others. For example, one of their clients was offered coffee and drinks, while I was left sitting without any acknowledgment. It felt like there was a lack of equal treatment for everyone. I hope they can improve their customer service to be more inclusive. 

Vladimir Tsvor's profile image
Vladimir Tsvor 
on Google
6 months ago

worst place ever, they refused to cash a check because I don't have an account with them 

Randy R's profile image
Randy R 
on Google
a year ago

FCB has delivered excellent results time and time again! 

Crossover Chef's profile image
Crossover Chef 
on Google
2 years ago

if you like being a victim when wanting to access your own money, then bank with first citizens bank 

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Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 2.5 star rating with 8 reviews. 

When is First Citizens Bank open?

First Citizens Bank is closed now. It will open tomorrow at 9:00 a.m. 

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