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First Citizens Bank

3.6

About this business

Location details

1706 E Broad St, Statesville, NC, 28625, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.67 reviews
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Lisa McBroom's profile image
Lisa McBroom 
on Google
5 years ago

They treat you like family, One year they even had a birthday party for me. 

Ramona Winebarger's profile image
Ramona Winebarger 
on Google
5 years ago

I have been with this bank since 2003, and I love it. They have really been there for me and help in every way. 

Michael Hershberger's profile image
Michael Hershberger 
on Google
5 years ago

We have been with First Citizens bank for 15 years now, and they are great! 

Dave Hammer's profile image
Dave Hammer 
on Google
6 years ago

Wrong branch to stop at. Lady didn't know what she was doing. Put a hold on my deposit because she said I had an account for less than 30 days. Not the case at all but I didn't have time for her to call my home branch. Super slow considering I was the only one there. So I stopped again because I was in the area and it took 20 mins to make a simple deposit. the lady had a really bad attitude and then admitted she put it in wrong and had to re-enter it what really pisses me off is three other people came through the drive-thru... read more

Dennis Sayavong's profile image
Dennis Sayavong 
on Google
6 years ago

Walked in at 12:30pm to open up an account, there was only 1 customer and 3 bank tellers non of which could help me and saying that I needed to come back in 45 minutes. Without telling me why I had to wait, kept saying “ you’ll just have to wait 45 minutes” so I went next door to Bank of America and got one opened in 15 mins and they had a full house. Terrible service at first citizens bank rude bank tellers. 

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Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 3.6 star rating with 7 reviews. 

When is First Citizens Bank open?

First Citizens Bank is closed now. It will open at 9:00 a.m. 

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