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First Citizens Bank

2.3

About this business

Location details

7045 US-70, Newport, NC, 28570, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.318 reviews
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Steven zeigler's profile image
Steven zeigler 
4 months ago

After trying to help this branch my debit card was frozen by the senior teller. Was told they tried calling me four times without a return call so they freeze my debit card like I sit on my phone all day. While on the phone with their call center they still refused to lift freeze which the call center did for me. BEWARE OF THIS BUNCH IN NEWPORT. 

Dianne Castillo's profile image
Dianne Castillo 
4 months ago

Jorge did an amazing job helping my family, and I open an account! Very patient, knowledgeable, and trustworthy. Jorge is a great banker! 

Hungry Hippo's profile image
Hungry Hippo 
5 months ago

This review is for First Citizens as a whole, NOT this particular bank. I cant suggest this bank if you are into money transfers you will be waiting DAYS. Even with small money instant transfers. 

Jim Jim's profile image
Jim Jim 
5 months ago

This bank doesn't care! I have missing money from my account and I can't get any solid responses from any manager... I am going to formally file a complaint with banking regulators, I feel I have sufficient proof ..... 

David Humphrey's profile image
David Humphrey 
9 months ago

Dear First Citizens, it really is the small things that matter. Charging $8.00 for a notary stamp to an existing customer in my opinion is one of those small things. Driving to Morehead City to my other bank where they don't charge existing customers for notary work. 

Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 2.3 star rating with 18 reviews. 

When is First Citizens Bank open?

First Citizens Bank is open now. It will close at 5:00 p.m.  

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