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First Citizens Bank

3.6

About this business

Location details

1509 Highwoods Blvd, Greensboro, NC, 27410, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.611 reviews
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A VANDERLINDEN's profile image
A VANDERLINDEN 
on Google
4 months ago

I have been dealing with FCB for many years and have dealt with several branches. Many branches are typical of what you can expect from a mega-bank, but not this one. I have nothing but praise for the service I have received at this branch. The appointments are punctual, I have never had to wait when making an appointment. Paperwork is very often prepared ahead of time so I do not waste time, which is important to me. I often get in and out in minutes. I can not say enough about the excellent service from the manager Ramona ... read more

Joyce Belo's profile image
Joyce Belo 
on Google
5 months ago

I agree that this branch lacks competence and appreciation. Bank rep did not offer me the best product for my loan. Kept requesting documents.She continue to state my pmts were straight princible yet I had 5.99%. I asked her about interest. She stated she quoted me a fiqure from the top of her head. When dealing with people monies you want facts . Not from top of your head quotes. I felt as though I was not important. And she just told me anything to get me off phone. Somehow call was disconnected. However I do want to comme... read more

Amy Barreau's profile image
Amy Barreau 
on Google
a year ago

Always get top notch and personalized customer service. Best banking experience ever! 

Christopher Johnson's profile image
Christopher Johnson 
on Google
a year ago
Lee Comer's profile image
Lee Comer 
on Google
a year ago

Christian at this location lacks authority, competence and appreciation of client's time. In general, he is apathetic. I will not visit this branch again and grateful that it isn’t the one that is most convenient for my daily business. 

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Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 3.6 star rating with 11 reviews. 

When is First Citizens Bank open?

First Citizens Bank is open now. It will close at 5:00 p.m.  

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