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First Citizens Bank

2.9
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About this business

First Citizensprovides a full range ofbankingproducts and services to meet your individual or business financial needs. Learn more about our products and services such as Checking, Savings, Credit Cards, Mortgages, Investments, and more 

Location details

80 Walker St, Columbus, NC, 28722, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
2.915 reviews
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Dathan Miller's profile image
Dathan Miller 
3 months ago
Derek Werhan's profile image
Derek Werhan 
3 months ago

By far, my favorite bank and people. I let them do anything I ever need done, and they're always so nice and friendly and make it a wonderful experience. I really appreciate Alicia and Amy for all the help and tremendous service. 

Mike Gathercole's profile image
Mike Gathercole 
7 months ago

I read all the other reviews of customers not happy with the columbus branch FCB. I have had no problems at all, everybody has been pleasant and I was able to accomplish anything I needed. My guess is the negative reviews are from a group targeting one specific staff member to get them fired because they don't like them. 

Brandon Britton's profile image
Brandon Britton 
a year ago

Before this location switched to First Citizens it was a pleasure to bank there. Not so much now. They refuse to help with any kind of loan and also miscounting on deposits and refusing to admit when they are wrong. Tried to get loan which the Columbus Branch told me was impossible and went to the Landrum branch and had it done in less than 30 minutes. That shows the incompetence of the upper management there. If you have to bank with First Citizens I would recommend the Landrum Branch. Everyone is extremely helpful with no ... read more

Adventures with the Freck Family's profile image
Adventures with the Freck Family 
a year ago

I love this branch! I been reading reviews and I am glad I didn't base a decision about the staff off these comments. I am in retail and can tell these are people who just didn't get their way! Lol They are always very pleasant and helpful. 

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Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 2.9 star rating with 15 reviews. 

When is First Citizens Bank open?

First Citizens Bank is closed now. It will open on Friday at 9:00 a.m. 

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