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First Citizens Bank

2.7

About this business

Location details

800 N Queen St, Kinston, NC, 28501, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.77 reviews
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Stanley Melvin's profile image
Stanley Melvin 
on Google
2 months ago

Kathy Webb, Operations Services Supervisor, at the Queen Street Kinston branch, was a tremendous help to me yesterday. She has the most pleasant, knowledgeable and accommodating attitude one could expect. I really felt that this branch is a fun place to work because all of the bank staff were happy and laughter was throughout the place but in a professional manner. As a supervisor I think Ms Webb sets the tone for a business-friendly environment that makes this FCB an excellent location to do business!! 

Anonymous's profile image
Anonymous 
on Google
10 months ago

On 4/29/24 we went to FCB in Kinston to ask questions and get information concerning my Mom's account (has been a member for 50+ years and we have been co-owners of her account for years). Mom passed away 4 weeks prior. The manager we were directed to was rude, gave us wrong information, and was very dismissive. Thank goodness for the managers at FCB in Greensboro NC and Greenville, SC. They were so helpful. 

Evelyn Attayek's profile image
Evelyn Attayek 
on Google
10 months ago

On 4/29/24 we went to FCB in Kinston to ask questions and get information concerning my Mom's account (has been a member for 50+ years and we have been co-owners of her account for years). Mom passed away 4 weeks prior. The manager we were directed to was rude, gave us wrong information, and was very dismissive. Thank goodness for the managers at FCB in Greensboro NC and Greenville, SC. They were so helpful. 

Evelyn Attayek's profile image
Evelyn Attayek 
on Google
10 months ago

On 4/29/24 we went to FCB in Kinston to ask questions and get information concerning my Mom's account (has been a member for 50+ years and we have been co-owners of her account for years). Mom passed away 4 weeks prior. The manager we were directed to was rude, gave us wrong information, and was very dismissive. Thank goodness for the managers at FBC in Greensboro NC and Greenville, SC. They were so helpful. 

Aaron Harrison's profile image
Aaron Harrison 
on Google
5 years ago

Every employee in the Kinston locations..but especially this one..are exceptional..fast service with a friendly staff..Kathy is the best.. 

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Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 2.7 star rating with 7 reviews. 

When is First Citizens Bank open?

First Citizens Bank is closed now. It will open on Monday at 9:00 a.m. 

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