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First Citizens Bank

2.6

About this business

At First Citizens, building relationships with customers is at the center of all we do. We understand there is a right way and a wrong way to do business, and we choose the right way. If youre looking for a bank that cares about you, your goals and your future, come grow with us. Visit us at our Arlington, VA branch or find us online. 

Location details

950 N Glebe Rd #100, Ste 100, Arlington, VA, 22203, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 12:00 p.m.
TueClosed
WedClosed
ThuClosed
Fri1:00 p.m. to 4:00 p.m.
SatClosed
SunClosed
2.611 reviews
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Colin Danforth's profile image
Colin Danforth 
on Google
a year ago

My condo association was using them as a payment portal for our condo fees. The service was totally cumbersome and non user friendly. We finally switched to a new provider, and when I contacted First Citizens Bank to cancel my account, I was told that they didn’t allow people to close their accounts for “security purposes”… I can understand companies needing to keep some information in their records for legal purposes, but for them to tell me I wasn’t allowed to ever close my account was pretty frustrating. 

Brittany Clark's profile image
Brittany Clark 
on Google
a year ago

This it s a office building we don’t have cash 

Curlee Hall's profile image
Curlee Hall 
on Google
2 years ago

Autumn is fantastic to work with, perfect customer service and quality. 

Denis Manevski's profile image
Denis Manevski 
on Google
3 years ago

Worst bank i’ve ever dealt with. Customer service line that transfers you constantly. Cant get to the right person. They charged me fees for no reason. Asked me to pay for paper statements when their online statements were not existent. 

Xing Gao's profile image
Xing Gao 
on Google
4 years ago

I have an appointment with a banker, Tayonna Wright-Bosley, at 4pm Friday (1/8) at the Arlington branch. However, when I arrive at the branch, no one was there, and there is a sign saying the branch is temporary closed. No one informed me the branch is going to be closed. This is extremely unprofessional and unacceptable. I will NEVER bank with First Citizen ever. 

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Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 2.6 star rating with 11 reviews. 

When is First Citizens Bank open?

First Citizens Bank is closed now. It will open tomorrow at 9:00 a.m. 

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