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First Citizens Bank
- Financial Services
- Arlington, VA
About this business
Location details
950 N Glebe Rd #100, Ste 100, Arlington, VA, 22203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 12:00 p.m. | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | 1:00 p.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Like others have noted, this place handles my HOA fees and they recently charged me a $50 NSF fee because of a problem with a leading 0 on my account number - the account number was correct but they look for ANY reason to charge bogus NSF fees. DO NOT use this bank - they are predatory and corrupt.
My condo association was using them as a payment portal for our condo fees. The service was totally cumbersome and non user friendly. We finally switched to a new provider, and when I contacted First Citizens Bank to cancel my account, I was told that they didn’t allow people to close their accounts for “security purposes”… I can understand companies needing to keep some information in their records for legal purposes, but for them to tell me I wasn’t allowed to ever close my account was pretty frustrating.
This it s a office building we don’t have cash
Autumn is fantastic to work with, perfect customer service and quality.
Worst bank i’ve ever dealt with. Customer service line that transfers you constantly. Cant get to the right person. They charged me fees for no reason. Asked me to pay for paper statements when their online statements were not existent.
Frequently asked questions about First Citizens Bank
How is First Citizens Bank rated?
First Citizens Bank has a 2.5 star rating with 12 reviews.
When is First Citizens Bank open?
First Citizens Bank is closed now. It will open on Monday at 9:00 a.m.
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