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First Citizens Bank

2.5

About this business

Location details

7837 Pineville-Matthews Rd, Charlotte, NC, 28226, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.520 reviews
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Jason Floyd's profile image
Jason Floyd 
on Google
4 months ago

Great bank. Poor personal. Ballentyne location is a much better option!! 

Black Cherry's profile image
Black Cherry 
on Google
a year ago

Well I can see why this bank have such poor ratings. Fortunately customer service at this branch was pretty good, I have no problem with that, but for a bank to charge you $8 to cash their OWN check because you don't have an account with them, is not a good look, It's really not. I understand banks trying to get money any way they can, but at the same time can't figure out why people taking their money out in droves. If I ever decide I want to open up an account in Charlotte, it wouldn't be with "First Citizens Bank". If you... read more

S A's profile image
S A 
on Google
a year ago

ATM advertised but no longer in service really?  

Robert Bajorek's profile image
Robert Bajorek 
on Google
2 years ago

The ladies at this location are the BEST! Not only are they helpful, but they always make me feel welcome. 

Laresa Thompson's profile image
Laresa Thompson 
on Google
2 years ago

I switched to this branch after the one on Westinghouse Blvd. closed. While there is at least one branch that is closer, I go here because Angela S. helped me tremendously with my business inquiries, not to mention the positive energy is amazing. The team is more than helpful, I've even met the branch manager. Angela has been so helpful and she's so knowledgeable. Definitely worth the 20 min drive. 

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Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 2.5 star rating with 20 reviews. 

When is First Citizens Bank open?

First Citizens Bank is closed now. It will open at 9:00 a.m. 

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