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First Citizens Bank

2.6

About this business

Location details

15010 John J Delaney Dr, Charlotte, NC, 28277, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.614 reviews
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adair matthews's profile image
adair matthews 
on Google
4 months ago
Tania Mayor's profile image
Tania Mayor 
on Google
a year ago

Good bank. Great customer service at this branch. Nice two ladies - tellers always ready to help as soon as you enter the bank! 

Tamara Golub's profile image
Tamara Golub 
on Google
a year ago

Worst customer service ever! If you call, they leave you on hold for hours. And if you come in, they treat you horribly. 

Chris Clark's profile image
Chris Clark 
on Google
2 years ago

No one ever answers. Not sure why I even bother banking here. 

Jason Doar's profile image
Jason Doar 
on Google
2 years ago

They claim to cater to small business owners, but they don’t even have a notary on staff. Maybe that’s normal, but it seems ridiculous to me that a bank full of staff and not one of them is a notary. Do better. 

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Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 2.6 star rating with 14 reviews. 

When is First Citizens Bank open?

First Citizens Bank is closed now. It will open at 9:00 a.m. 

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