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First Citizens Bank

2.0

About this business

Location details

5400 South Blvd, Charlotte, NC, 28217, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.012 reviews
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salaheddine elmarzouki's profile image
salaheddine elmarzouki 
on Google
a month ago

Unprofessional very rude, bad communicated manager cancel my business account without let me know sending a letter for closure then I found out when I call she didn’t fix it right the way till I calm the headquarters even the associates absolutely 0 customer service please everyone as an existing customer I advise you not to do business with that location period. 

Ulises Dominguez's profile image
Ulises Dominguez 
on Google
9 months ago
Veronica Jenkins's profile image
Veronica Jenkins 
on Google
10 months ago

I been with FC 30 plus years from college to now. they are the worst bank ever!!!! I had fraud and ever bank has fraud it's how you handle it. the fumble so much and the account that was compromised they still have it open and I'm fighting to close it now they are telling me 4 mos later i owe money on the account, because they never closed it!!!! Navy Federal, Chase but please run!!!!!!! 

marquida cunningham's profile image
marquida cunningham 
on Google
a year ago

You would think by now as much as I come here and see the same teller that she would acknowledge me or become “slightly” friendly. She still treats me like its my first time by never greeting me or even a simple “how are you” just a generic transaction every-time. I was transferred to this branch over a year ago. Been a customer for almost 6yrs 

Roman Nagibin's profile image
Roman Nagibin 
on Google
a year ago

This branch is a very good place to do all your personal or business banking. They have nice employees who always help you with any of your requests. 

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Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 2 star rating with 12 reviews. 

When is First Citizens Bank open?

First Citizens Bank is closed now. It will open at 9:00 a.m. 

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