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First Citizens Bank

3.2

About this business

Location details

612 N Lake Park Blvd, Carolina Beach, NC, 28428, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.25 reviews
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Alan l Shatto's profile image
Alan l Shatto 
on Google
5 years ago

Nice ppl 

Alan Shatto's profile image
Alan Shatto 
on Google
5 years ago

Nice ppl 

Dale Akstin's profile image
Dale Akstin 
on Google
6 years ago

Critique's of banks nowadays are a slippery slope. If expecting a rep inside a bank to have all the autonomy under the sun to spend time and make decisions and deliver on special requests or mirror procedures from 15 years ago, they simply do not have that power anymore. Compared to BofA and BBnT, the associates (Especially Sylvia) have always done a great job and put extra effort into my inquiries. Every branch on Carolina Beach are slow most of the time aside from a mass arrival of check cashers or those turned off by tech... read more

britany Turner's profile image
britany Turner 
on Google
6 years ago

I wish you did not have to give a 1 star. it's the worst bank EVER. the girls are rude,and are not customer friendly.the main branch where you get your bank cards from is not any better I opened my account a month and half ago and I'm still waiting on my card. they sent my card 2 different times 2 different addresses so let's hope the 3rd time is a charm.i want to close my account but all the effort I have put into getting my bank card,but I don't see me being a customer long. don't choose this bank it's one big headache. 

Desi Parker's profile image
Desi Parker 
on Google
7 years ago

This bank is not upfront about policies, for instance holding your money for days when establishing a new account and the right to case to case, hold your money for additional 6 months after a new account or any time they feel necessary. Frankly I feel I have been stereotyped and treated poorly. In addition they automatically charged me fees, that I did not sign up for, and told me they had a business mobile app , but after I created the account told me it was in the works and it hadn't launched yet. The online interface is ... read more

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Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 3.2 star rating with 5 reviews. 

When is First Citizens Bank open?

First Citizens Bank is open now. It will close at 6:00 p.m.  

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